Junior Key Account Manager

Title: Junior Recruiting Operations Manager

Description: At Opus Global Services LLC, your happiness and success is ours. We mean this not only for our organization and clients, but for our team members as well. We want to help you achieve the success and dreams you strive for while making a difference to families and communities both locally and around the world.

We have a need for an experienced, highly organized, and energetic Junior Account Manager who is hungry for growth. This is a position that is growth focused on opportunities for performance raises, bonuses & incentives assigned based on performance. This position is not for someone who does not want to learn or do things outside of their core competencies. A willingness to learn and “dig in” is essential for success in this position and will be rewarded handsomely for that success.

We enjoy a work hard and play hard mindset that is flexible, open to new ideas, and willing to share their own to make an impact within our organization. If you have a willingness to do what needs to be done to get the work done, this is a good fit for you. We respect a work/life balance, but this is not a clock-in/clock-out position.

Job Responsibilities:

• Maintain and audit internal trackers, ATS records, client submission data, and recruitment activity reports to ensure accuracy and completeness.
• Review recruiter submissions and candidate profiles for quality, formatting, duplication, compliance, and alignment with client requirements before sharing with clients.
• Monitor recruiter productivity metrics including CV submissions, interviews scheduled, closures, pipeline movement, turnaround time, and tracker updates.
• Prepare daily, weekly, and monthly performance reports for management highlighting recruiter performance, delivery gaps, client activity, and operational insights.
• Coordinate with recruiters and account stakeholders to ensure timely updates on candidate status, interview schedules, offer management, and client feedback.
• Identify operational bottlenecks, missing data, reporting inconsistencies, and process gaps, while proactively recommending improvements.
• Support account management activities by maintaining organized client records, submission histories, hiring trackers, and communication logs.
• Ensure all client trackers and ATS systems are updated in real time with accurate candidate and status information.
• Assist leadership in maintaining accountability across teams through structured follow-ups, audit checks, and reporting discipline.
• Analyse hiring trends, recruiter efficiency, and delivery performance to help improve overall team productivity and operational effectiveness.
• Work cross-functionally with recruiters, operations, and leadership teams to support business goals and client delivery timelines.
• Take ownership of assigned operational and reporting tasks with minimal supervision while maintaining high attention to detail.
• Participate in process improvement initiatives and contribute ideas that improve workflow efficiency, reporting accuracy, and delivery quality.
• Support ad hoc operational, analytical, and administrative tasks required for smooth business functioning.
• Demonstrate flexibility and willingness to take on responsibilities outside core job functions in a fast-paced, growth-oriented environment.

Experience Requirements:

• Minimum bachelor’s degree preferred in technical field
• Minimum 3 to 4 years of proven experience in Recruitment operations or coordinator role in a Recruitment Industry.
• 3+ years recruiting, screening, and managing the hiring process for clients in IT & Non IT Industry
• 2+ years auditing CV to match client requirements
• 3+ years of data tracking through analytics and MIS reporting
• 2+ years of experience in working with job portals, ATS and conducting online interviews etc
• 1+ year of experience in team management or managing
• 1+ years of experience in working on productivity enhancement reports & analysis.
• Ability in managing multiple projects and workflows simultaneously
• Preference will be given to candidates who share love for Dogs and would like to contribute to make their lives better in meaningful ways through company initiatives

Expected Work Calendar:

• Monday to Friday 9:30am-6:30pm
• India Holiday Schedule
• Occasional weekend or extended work to interview candidates, and work with US management.

Benefits:

• Competitive Salary
• Performance-based Incentives
• Provident Fund
• Gratuity as per statutory requirements
• Corporate Medical Insurance
• State of Art work facility at Noida’s most prominent location