Quality Assurance Tech Lead (On-Site)

As the Quality Assurance Tech Lead, you will be responsible for leading and executing software, hardware, and consumable testing efforts for Neumo. For this role you will need an analytical mindset and strong technical acumen, with sharp problem-solving skills and attention to detail. The goal of this role is to serve as a hands-on technical leader within the Quality Assurance team — driving testing efficiency, improving repeatability within testing cycles, and elevating the craft of quality across the team.

Duties and Responsibilities:

• Lead day-to-day QA testing activities, providing technical direction and guidance to team members
• Develop and execute manual and automated testing strategies to ensure smooth transition of products
• Contribute to the definition of team metrics for measuring quality and operational effectiveness
• Serve as a team advocate for testability, engineering best practices, and defect prevention
• Analyze data to identify problematic areas and recommend improvements
• Collaborate with cross-functional teams and business partners to support quality goals
• Ensure adherence to all company QA procedures and policies
• Mentor junior QA team members and support their professional development
• Perform other duties as assigned

• Bachelor's degree in computer science or equivalent and/or related work experience in a related field
• 4+ years of experience in a Quality Assurance role
• 3–5 years of experience in software testing and test automation/performance
• Solid, demonstrable understanding of software development and testing practices
• 1–2 years of experience leading QA testing projects or serving as a technical point of contact on a QA team
• Proficiency in test automation using Selenium; exposure to C# or similar object-oriented language with willingness to develop fluency
• Experience developing test strategies, test plans, and test cases

• Ability to conduct exploratory testing, create and analyze defect reports, and perform root-cause analysis
• Experience identifying performance, load, and stress testing needs and executing against them using tools such as JMeter, HP LoadRunner, StormRunner, or similar
• Working knowledge of MS Office and related business systems
• Analytical mindset with strong attention to detail
• Strong written and verbal communication skills
• Ability to coordinate and organize testing activities across team members

• Office setting with a moderate noise level.
• The employee will work at an individual workstation, using a telephone and computer.

• Must be able to remain seated for extended periods.
• Regular use of a computer and other office machinery, such as printers and copy machines.
• Occasional movement around the office.
• Frequent communication via telephone.

With the backing of four decades of public sector expertise and corporate capability, Neumo has successfully supported government services. Neumo was honored and recognized for four (4) consecutive years as a GovTech 100 Company representing the top 100 companies focused on making a difference in and selling to state and local government agencies across the United States.

Neumo is committed to helping communities thrive and brings a wealth of experience combined with innovation. Today, Neumo offers more administrative and financial support to government officials than any other organization. And with a responsive, client-focused approach, we foster partnerships that give our customers the certainty they need to accomplish more.

Neumo offers a competitive benefits and compensation package and are looking for team members who will thrive in our dynamic environment.

Neumo is an Equal Opportunity Employer. Selection for a position will be made without regard to race, religion, national origin, sex, political affiliation, marital status, non-disqualifying physical handicap, and age.