Senior Site Reliability Engineer (SRE)

Treasure AI is the agentic experience platform built to acquire, retain, and grow your most valuable customers. Powered by AI, Treasure AI is shaped by human creativity and always-on through continuous, context-driven action.

Furthermore, Treasure AI employees are enthusiastic, data-driven, and customer-obsessed. We are a team of drivers—self-starters who take initiative, anticipate needs, and proactively jump in to solve problems. Our actions reflect our values of honesty, reliability, openness, and humility.

Your Role

As a Senior Site Reliability Engineer (SRE) at Treasure.ai, you will be instrumental in helping the organisation reach its full potential by ensuring our products scale efficiently, securely, and reliably. In this role you will work collaboratively with engineers across the company - being an enabler and removing friction to support new product growth and innovation in our products. Your expertise will be pivotal in ensuring we continue to innovate at speed.

Responsibilities

• Platform modernisation: Help lead, define, and execute on the technical roadmap for our cloud platform (AWS, EC2, Kubernetes, CI/CD, Observability, IAC, Tooling)
• Service Collaboration: Work closely with internal service teams to accelerate their efforts, automate aspects of their work, drive adoption of tooling and platform releases, and ensure reliability in our products
• Infrastructure Optimisation: Implement improvements to enhance efficiency across various layers of our AWS infrastructure, including networking, storage, compute, and orchestration.
• Security: Collaborate with our security and IT teams to ensure that vulnerabilities are promptly identified and addressed, access is automated and seamless, and we maintain our high security standards.
• AI: Explore effective uses of AI in SRE and Engineering, and build tooling and workflows around these to scale to organisational adoption.
• Guidance and Best Practices: Offer expert advice to new projects, ensuring they are architected for maximum reliability and efficiency from the ground up.

• 5+ years of experience in a SRE / DevOps / Software-Engineering or related role, working with distributed systems at scale
• Experience with AWS and related cloud technologies (eg EKS, EC2, IAC)
• Proficient with at least one programming language (eg Python, Go, etc)
• Experience with modern SaaS development practices (eg Git, CI/CD, etc)
• Excellent English communication skills working in a diverse, collaborative, and distributed environment

• A history of involvement in the open-source community
• Understanding of agile development practices (e.g. Scrum, Kanban)

Working out of our Vancouver, BC office according to our “Global Hybrid Working Policy.”

Travel Requirements

Up to 5% travel

This description captures the core of the role today. As we adopt AI and new ways of working, responsibilities may evolve, and we encourage team members to take initiative, lean into change, and help expand the impact of their role beyond what’s listed here.

Perks And Benefits (CAN)

Our benefit package showcases our culture of care and empathy with

• Competitive compensation packages
• Restricted Stock Units (RSU)
• Paid vacation and sick time
• Paid volunteer and mental health days
• Up to 26 weeks paid parental leave including a post-partum night nurse
• 16 Company holidays (includes 2 floating holidays)
• RRSP with 6% company match
• Employer provided Supplemental medical, dental, disability & life coverage
• Comprehensive support and access to care for everyone, everywhere through Carrot - our global reproductive health and family-building benefit

We value and promote diversity, equity, inclusion, and belonging in all aspects of our business and at all levels. Success comes from acknowledging, welcoming, and incorporating diverse perspectives.

Diverse representation alone is not the desired outcome. We also strive to create an inclusive culture that encourages growth, ownership of your role, and achieving innovation in new and unique ways. Your voice will be heard, and we will help amplify it.

Agencies And Recruiters

We cannot consider your candidate(s) without a contract in place. Any resumes received without having an active agreement will be considered gratis referrals to us. Thank you for your understanding and cooperation!

Treasure AI moves marketing and data teams beyond legacy martech SaaS toward autonomous, ROI-driven AI agents that operate continuously, while keeping the human in the loop. With built-in governance, Treasure AI is powered by an always-up-to-date understanding of each customer for AI to act on.

The result is always-on marketing execution that compounds over time: smarter engagement, stronger retention, and measurable growth.

Treasure AI’s agentic experience platform is available across web, mobile, and desktop — bringing your customer intelligence to every workflow, wherever your team works.