ServiceNow Developer (Event Management)

Madison-Davis is currently in search of a ServiceNow Developer (Event Management) for a large Consulting Firm in Houston, TX.

This is a long-term Contract position.

Candidates must be available to work onsite in Houston, TX 3-4 days per week.

About the Role:

A global enterprise organization is seeking a ServiceNow Event Management Developer to support and enhance enterprise monitoring, observability, and automation capabilities. This role will focus on event ingestion, alert correlation, noise reduction, remediation automation, and integrations across a large-scale IT environment.

The right candidate will bring hands-on ServiceNow development experience with strong ITOM Event Management knowledge and the ability to build reliable integrations between monitoring platforms, streaming tools, and ServiceNow.

What You’ll Tackle:

• Configure and customize ServiceNow ITOM Event Management

• Build and support event ingestion pipelines using streaming-based integrations

• Develop event rules, alert rules, correlation logic, and deduplication processes

• Enrich alerts and reduce noise across enterprise monitoring workflows

• Integrate monitoring tools with ServiceNow

• Support alert-driven automation and remediation

• Ensure alerts are accurately linked to CIs, services, and the CMDB

• Create operational dashboards and reporting for NOC and operations teams

What You Bring:

• 5–7 years of hands-on ServiceNow development experience

• Strong ServiceNow Event Management experience

• Experience with Kafka or event streaming integrations

• JavaScript and ServiceNow scripting experience

• REST API integration experience

• Understanding of monitoring, observability, alert lifecycle, and alert correlation

• Experience supporting large enterprise IT environments

• Ability to work onsite in Houston 4 days per week

Nice to Have:

• ITSM, CMDB, Discovery, or Service Mapping

• AIOps or Alert Intelligence exposure

• ITIL v4 certification

• Experience in regulated global enterprises

If interested, please send a Word/PDF copy of your resume to Scott Gilinger at [email protected].