Senior Software Engineer

Advanced Solutions Practice Software & Solutions Engineer Role Overview

• Deliver customized workflow solutions using Ricoh ProcessDirector (RPD) within customer environments
• Automate the series of steps a document or job moves through during the manufacturing process
• Build and configure workflows based on solution specifications defined by Solution Architects
• Support customer implementations and ensure accurate, successful deployments
• Collaborate closely with Solution Architects, project managers, sales teams, and other engineers
• Perform limited scripting or targeted development as needed (this is not a pure software development role)
• Engage with customers to drive adoption, satisfaction, and effective use of Ricoh ProcessDirector
• Participate in minimal travel (typically once or twice per year), with flexibility to travel when required

Required Qualification

• sBachelor’s degree in a technical field or equivalent practical experienc
• eExperience working with Linux and Windows environment
• sExperience with JavaScrip
• tStrong passion for learning and the ability to quickly pick up new concept
• sProven technical troubleshooting skills, including resolving complex issues across multiple systems and team
• sEffective and professional communication skills across multiple channels (email, instant messaging, phone, and in person
• )Self-motivated with a strong work ethi
• cDemonstrated ability to work effectively as part of a team and contribute positively to shared goal
• sComfortable working directly with customers, including delivering training and onsite service
• sAvailability for occasional travel to customer locations within the United State

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Preferred Qualifications (Optiona

• l)Familiarity with CI/CD tools (GitLab, Jenkins, Artifactory, Ivy, etc
• .)Experience with scripting or automation (Perl, Python, Groovy, shell, Windows batc
• h)Experience with REST AP
• IsExperience using Agentic
• AIExperience with relational databases (DB2, PostgreSQ
• L)Web application development experience (Java, JavaScript, Tomcat, DB2/PSQ
• L)Experience in the print industry, including exposure to Ricoh ProcessDirect
• orFamiliarity with print output formats such as AFP, PDF, and PostScri
• ptJava development experience (nice to have; not required for success in the rol
• e)Experience with USPS mailer programs (CASS/Encode, PAVE/Presort, PostalOne!, TracNTrace, CertifiedMail, IMb, etc