Team Lead Digital Workplace (all genders)

The mission has started. We proudly announce that in our Battery Valley we are starting our own battery cell production and the ramp up of our worldwide headquarters for global cell manufacturing. In this, the tasks and requirements of the unit Information Technology are varied. IT takes care all matters relating to information technology, i.e. electronic data processing. The responsibilities vary from IT-infrastructure to digitization of the organization to the operational use of electronic data processing throughout the organization.

Your Role And Key Responsibilities

• People management - lead a team of Digital Workplace specialists
• Define and manage the workplace hardware and software architecture standards across all locations
• Supervise daily duties of the Digital Workplace team to ensure procedures and processes are adhered to
• Manage and maintain processes for Digital Workplace asset management and procurement
• Ensure IT Security and vulnerability management of workplace hardware and software
• Lead the workplace rollout projects across all locations
• Responsibility for Workspace Lifecycle
• Operational management of external suppliers
• Operational and steering responsibility of the IT Enterprise Service Desk
• Responsibility for IT Workplace incident management, service levels and service requests
• Involvement in Company and IT projects

• A degree in Computer Science, IT or a related field
• Detailed knowledge of ITIL and service management processes
• Expert knowledge in Microsoft Technologies and Identity Access Management
• Extensive experience with Microsoft 365, Microsoft Win 10, 11, knowledge of older OS an advantage, Apple iOS and Apple Business Manager
• Extensive experience in client infrastructure technologies, virtual client technologies and workplace hardware
• Extensive experience in client software technologies and deployment
• Able to present technical information clearly to a non-technical audience
• Strong problem-solving and analytical skills
• Excellent oral and written communication skills (in English & German)
• High Service and Process Orientation
• Team player with strong communication skills on all levels

• Effective project management and facilitation skills
• IT Risk management in an operational environment
• Working experience with Agile and scrum methodologies

• Flat hierarchies
• Mobile work options