Operational Functional Analyst 4- Welfare and Self-Reliance

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Operational Functional Analyst 4- Welfare and Self-Reliance

Riverton, UT, United States

To meet the needs of the Church, we seek to build teams that represent the diverse perspectives, broad life experiences and backgrounds of our global Church membership. With that in mind, we encourage all qualified applicants to apply.

Job Description

This experienced professional, lead role identifies, documents and demonstrates the optimal technical and user experience. This is accomplished through requirements activities/deliverables and requirement-driven processes, which are aligned with the business requirements and solution scope. This role focuses on operations throughout the lifespan of various solutions and ensures functionality, efficiency, and support. This position understands and ensures compliance to global regulations regarding information use. Performs all functional analyst competencies for one or multiple projects that may be complex in scope and purpose. The Operational Functional Analyst 4 serves as a domain expert and keeps pace with discipline trends. This is an individual contributor role.

This individual works with divine guidance to provide or support technology that furthers the mission of the Church and reflects the eternal impact of the gospel.

We value early, mid and late-career candidates and encourage all applicants with the posted skills and abilities to apply.

Responsibilities

Inspires a culture of user-centered design and knowledge sharing

Assists in creating and executing the product vision and road map

Leads efforts to elicit, represent and communicate requirements through requirement-driven processes, written requirements deliverables, diagrams, flow charts, presentations, etc.

Supports application configuration of client systems through custom configuration of roles, screen layouts, user interfaces, printed outputs, and interfaces with other systems to enable client strategies

Provides technical assistance by responding to inquiries from others regarding errors, problems, or questions in complex and integrated systems

Under the direction of the solution manager, production P1s can be triaged, managed, and escalated to the Ops center

Involved in user acceptance testing and validation to help ensure that the user experience of the end-product meets the original intent and is of the highest possible quality

Fulfills support tickets that require engineering support. Ensures associated KB articles are created and updated

Organizes the operational product backlog of bugs and small enhancements according to the priorities of the product manager

Provides input into creating and implementing requirement-driven processes and best practices

Writes and maintains technical and business specifications/documentation to describe constraints, business configuration, testing, changes, and corrections

Supports the analysis and design of business processes enabled by the assigned system

Organizes and guides efforts to elicit, represent and communicate requirements through the requirement-driven processes, written requirements deliverables, diagrams, flow charts, presentations, etc.

Conducts functional testing and validation to ensure that the user experience of the end-product meet the original intent and is of the highest possible quality

Communicates clearly and frequently with clients, end users, developers and other throughout the design process

Promotes and implements requirement-driven processes and best practices

Operates with latitude on unreviewed actions or decisions

Assignments are often broad in nature, requiring originality and ingenuity

Works with minimal supervision, conferring with leaders on unusual matters

Qualifications

• Bachelor's degree in related field or equivalent professional experience
• Six years of relevant professional experience
• Working knowledge and application of the following competencies and expert in at least four:
• Business Architecture
• Business Analysis
• Enterprise Analysis
• Requirements Elicitation/Analysis
• Solution Assessment/Validation
• Requirements Management
• Excellent verbal and written communication skills
• Experience using AI-powered tools (e.g., ChatGPT, Microsoft Copilot, Gemini, or similar) to improve productivity, writing, analysis, or workflow efficiency.
• Excellent interpersonal skills
• Successful project management experience with an enterprise organization
• Proven ability to elicit requirements, requirement-driven processes and best practices
• Strong experience and understanding of technical and operational application functionality
• Proven business acumen with transferrable skill sets across industries/portfolios
• Excellent technological/architectural knowledge and functional skill sets
• Thorough knowledge of processes and methods (i.e., Agile, Scrum, DevSecOps)
• This job operates in a professional environment
• To successfully perform the essential functions of the job there may be physical requirements which need to be met such as sitting for long periods of time and using computer monitors/equipment

About Us

Church employees find joy and satisfaction in using their unique talents and abilities to further the Lord’s work. From the IT professional who develops an app that sends the gospel message worldwide, to the facilities manager who maintains our buildings— giving Church members places to worship, teach, learn, and receive sacred ordinances—our employees seek innovative ways to share the gospel of Jesus Christ with the world. They are literally working in His kingdom.

Only members of the Church who are worthy of a temple recommend qualify for employment. Apart from this, the Church is an equal opportunity employer and does not discriminate in its employment decisions on any basis that would violate U.S. or local law.

Qualified applicants will be considered for employment without regard to race, national origin, color, gender, pregnancy, marital status, age, disability, genetic information, veteran status, or other legally protected categories that apply to the Church. The Church will make reasonable accommodations for qualified individuals with known disabilities.

• Job Identification 374963
• Job Category IT - Information Technology
• Posting Date 05/14/2026, 08:34 PM
• Locations 3740 W Market Center Dr, Bluffdale, UT, 84065, US
• Job Schedule Full time
• Regular or Temporary Regular
• Worker Type Employee
• Number of Openings 1
• Qualificação de dignidade Must be a member of The Church of Jesus Christ of Latter-day Saints and currently temple worthy.
• Anúncio/Mais informações Please note that this job posting may close at any time without prior notice. Find out more about the many benefits of Church Employment at https://careers.churchofjesuschrist.org.

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