Sales Account Manager

Job Description – Key Objectives

Responsible for generating and developing new customer sales in the field of semi-bulk industrial packaging products and services (FIBCs).

Required to identify sales leads, propose goods or services to new clients and maintain a good working relationship with new contacts

Ensures quality of the task/services/information provided by self and others. Impacts closely related work teams whose activities are interdependent.

Position-Specific Tasks & Responsibilities

• Achieve Sales and growth Targets agreed with the Commercial Director (volumes/revenues/margins) in the assigned territory through leading the sales & technical support proposal, by building strong relationship with customers who are primarily in chemical, plastics, mining, food and pharma industries.
• Develop a “win” strategy in the designated area and execute the sales plan to convert leads into regular customers.
• Collect and understand market and competitor information in the territory; give consistent feedback to management team on product and service development.
• Generate new leads, put them into sales funnel and regular visits to potential customers under a strategic plan.
• Understand customer needs, provide customized solutions, quotation and contract.
• Visit the existing customers regularly, maintain and gradually increase the share of wallet.
• Coordinate with plant involving related departments such as customer service, planning and quality department to make sure on time product delivery with consistent quality.
• Manage weekly accounts receivable / stocks.
• Provide weekly report, prepare account management files, action plans of the next step for key customers, customized follow up sales or maintenance plan
• Planning and participating in market research, providing valuable information including the reasons for the prospects of target customers, competitors’ activities, sales strategy and customer complaints.
• To perform any other sales related job function as required by the management.
• Present the company as “the face of the company” in the market.

Background Requirements

Education:

• Graduated from University.

Experience:

• +5 years’ experience in Sales
• Experience in packaging is a plus.

Trainings and Certification:

Knowledge and Skills:

• Fluent in English
• Learn & have strong willingness to understand our customer needs.
• Strong communicator – both in writing & verbally – across organizational levels and with internal and external stakeholders
• Able to handle multiple tasks at the same time and have strong prioritization & solid follow-up skills.
• Thorough & quick: you are on top of your game and demonstrate a great sense of urgency.
• Pro-active and take full ownership of the tasks assigned to you.
• Have a strong interest in the technical side of our products.

Career Development

At FPS, we believe in developing talent and creating long-term career opportunities within the organization. The Account Manager role for the Vietnam market is designed not only to manage and grow key customer relationships, but also to serve as a platform for professional development.

Candidates who demonstrate strong performance, commercial acumen, and leadership potential will have the opportunity to take on broader responsibilities over time. This may include leading regional commercial initiatives, managing larger customer portfolios, and progressing into regional sales leadership or commercial management roles within FPS.