Account Director

About NCR VOYIX

NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide.

Job Title: Account Director

Location: Mexico City

Job Type: Full-time

Job Summary: We are seeking a skilled and results-oriented Account Director to join our team. The ideal candidate will manage client accounts, drive sales, and build long-term customer trust. This role requires strong communication and negotiation skills, the ability to assess client needs, and proficiency in CRM tools and account management processes.

Key Responsibilities:

• Manage full sales cycles and consistently meet or exceed quotas.
• Build and maintain long-term trust with customers.
• Assess client needs and provide suitable solutions to meet those needs.
• Utilize CRM tools to manage account information and processes.
• Analyze sales metrics and make data-driven decisions to optimize performance.
• Develop and maintain strong relationships with clients and stakeholders.
• Manage multiple priorities effectively and efficiently.
• Demonstrate strong problem-solving and critical-thinking skills.

Qualifications:

• Bachelor's degree in Business, Marketing, or a related field.
• 5+ years of experience in account management, sales, or a related role.
• Proven skills in managing client accounts and driving sales.
• Strong ability to assess client needs and provide suitable solutions.
• Excellent communication and negotiation skills.
• Familiarity with CRM tools and account management processes.
• Ability to analyze sales metrics and make data-driven decisions.
• Strong interpersonal skills and relationship-building abilities.
• Ability to manage multiple priorities effectively.
• Strong problem-solving and critical-thinking skills.

Preferred Qualifications:

• Experience in retail and hospitality industry.
• Proficiency in CRM software and other sales tools.

Offers of employment are conditional upon passage of screening criteria applicable to the job

EEO Statement

Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies

To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes

“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”