Insurance Coordinator

Southern Orthodontic Partners is a fast paced, entrepreneurial organization offering a premier network of orthodontic care. We provide business management expertise to our partner practices, enabling orthodontic professionals to focus on delivering the best possible care to their patients. Our partner practices benefit from our centralized support system, operational best practices, recruiting network, and marketing expertise. Our mission is to positively impact the orthodontic profession through a partnership of clinical and service excellence with the country’s leading doctors.

We’re on the hunt for an Experienced Orthodontic Insurance Coordinator to help us manage the financial side of our multiple locations. In this role, you'll have the opportunity to make a big impact on the success of our practice while working closely with a supportive team of professionals.

As an Orthodontic Insurance Coordinator, you'll be at the heart of our financial operations. Your key responsibilities will include:

• Verifying patient insurance eligibility and benefits across multiple locations
• Submitting and following up on insurance claims to ensure timely reimbursement
• Providing patients with clear financial information and addressing their insurance questions
• Reviewing and adjusting patient accounts to resolve discrepancies
• Coordinating payment plans with the financial team
• Working with practice managers and staff to resolve billing issues
• Utilizing Insurance AI Tools to streamline claims processes

Requirements

• High School Diploma or GED
• 1+ year of experience in orthodontic insurance coordination (multi-site preferred)
• Strong knowledge of dental or orthodontic insurance, billing, and coding
• Strong excel skills
• Experience working with various insurance companies and plans
• Excellent communication skills – you can explain complex insurance terms in simple language
• A keen eye for detail and strong organizational skills
• Proficiency with practice management software and insurance claim tools
• Ability to work independently and as part of a team
• Willingness to travel to partner practices when needed