Director of Business Development
Indexed description
Success in this position requires a strong operator mindset, disciplined pipeline management, and the ability to navigate public-sector buying processes while driving measurable revenue outcomes
Requirements:
VAR / Channel (Value-Added Reseller) Growth
- Own the full VAR lifecycle: identify, recruit, onboard, enable, and grow partners to generate partner-sourced pipeline and revenue
- Develop and execute a channel business plan including partner segmentation, vertical focus, territory/coverage, enablement requirements, and performance targets
- Establish channel operating cadence (Quarterly Business Reviews, joint account planning, training, deal registration rules, and partner scorecards)
- Drive partner pipeline rigor: qualification standards, Customer Relationship Management hygiene, forecasting, and accurate reporting to Sales Leadership
- Coordinate channel pricing/packaging strategy with leadership; manage discounting guardrails and margin integrity
- Align partner GTM with Marketing and Product (positioning, competitive narratives, co-marketing campaigns, events, webinars, and collateral)
- Manage partner conflict resolution: rules of engagement, territory/account mapping, deal registration disputes, and escalations
- Track and improve conversion metrics: lead-to-opportunity, opportunity-to-close, average sales cycle length, and partner productivity
- Develop and execute a state and local government relations plan aligned to justice/public safety growth targets
- Build and maintain relationships with key stakeholders: agency leadership, procurement officials, elected/appointed leaders, associations, and policy influencers
- Monitor legislation, regulation, and policy trends impacting justice/public safety technology; advise leadership on risks, opportunities, and response strategy
- Coordinate cross-functionally with Sales, Legal, Product, and Communications to ensure policy strategy supports go-to-market execution
- Represent the company at public meetings, hearings, conferences, and justice/public safety events; position the organization as a trusted solution partner
- Identify and support funding/procurement pathways (budget cycles, grant programs, eligibility requirements, and procurement vehicles) tied to account plans
- Manage external stakeholder resources as needed (industry groups, consultants, and strategic partners) and measure activity against outcomes
- Lead SLED procurement strategy for target agencies: identify purchasing vehicles, cooperative contracts, and bid strategies aligned to timelines and requirements
- Own RFP/RFI/RFQ execution end-to-end: compliance matrix, response writing coordination, pricing/terms alignment, submission logistics, and debrief management
- Partner with Legal, Finance, and Leadership to negotiate contract terms, mitigate risk, and align scope, Service Level Agreements (SLAs), and delivery capabilities
- Ensure compliance with agency procurement requirements and internal approval processes; maintain audit-ready documentation
- Build reusable bid assets: response templates, approved language library, win themes, and a bid calendar tied to renewal and expansion cycles
- Maintain visibility reporting on contracting status: stages, blockers, approvals, award timelines, and post-award obligations
- Support post-award handoffs to internal teams to ensure smooth implementation, contract compliance, and long-term account growth
- Bachelor’s degree in Criminal Justice, Business, Communication, or related field of study
- Minimum of ten (10) years of sales, business development, or partner/channel leadership experience, preferably in justice/public safety, government technology, or adjacent regulated markets
- Demonstrated experience building and scaling indirect sales programs (VAR/channel), including enablement and joint Google Tag Management
- Proven executive communication skills (written, oral, presentations) and the ability to influence across Sales, Legal, Product, and Finance
- Strong understanding of public-sector procurement processes (SLED), including RFP/RFI/RFQ workflows, compliance tracking, and contracting coordination
- Disciplined CRM usage and pipeline management (Salesforce, HubSpot, or similar)
- Strong analytical skills with the ability to synthesize market signals, partner performance, and contracting data into actionable plans
- Ability to travel as required
- Experience navigating state/local government buying cycles and procurement pathways
- Previous experience working with criminal justice agencies
- Experience in selling and marketing to U.S. government agencies
- Experience in project management and account management
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