Product Manager

We are

At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 16,850+, and has 60 offices in 20 countries within key global markets.

Our Challenge:

The API Enablement Product Manager will drive the vision, strategy, and execution for API-based infrastructure services that empower development teams with secure, automated, and scalable capabilities

Additional Information

The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Charlotte, NC is $110K- 115k/year & benefits (see below).

The Role

Responsibilities:

1. Define and own the product roadmap along with the product backlog for API Enablement across compute, storage, network, and database and middleware APIs.

2. Partner with engineering, architecture, and security teams to design and deliver APIs that meet enterprise standards for reliability, scalability, and compliance.

3. Establish clear API consumption models, documentation, and developer experience guidelines.

4. Prioritize features based on business value, technical feasibility, and customer needs.

5. Drive adoption through stakeholder engagement.

6. Monitor API performance, usage metrics, and feedback to continuously improve the product.

7. Ensure alignment with enterprise architecture principles and regulatory requirements.

The Requirements

• Experience in product management (platform/infrastructure/API products in large enterprises); leading cross-functional delivery at scale.
• Roadmap & Prioritization: Demonstrated ability to define multi-quarter roadmaps, OKRs, and prioritize using outcome-driven frameworks (e.g., RICE, WSJF).
• Customer Discovery & UX for Devs: Skilled in interviewing developer and SRE personas, mapping journeys, and shaping API/portal experiences (docs, SDKs, quickstarts).
• Lifecycle Ownership: Full ownership of API lifecycle—discovery, design, versioning, deprecation, and sunsetting—with backward compatibility strategy.
• Domains: Strong understanding of compute, storage, networking, identity, and secrets management across on-prem and cloud.
• Cloud Platforms: Hands-on familiarity with AWS, Azure, GCP core services (IAM, VPC/VNet, EC2/VMs, Load Balancers, Key Vault/KMS).
• Container/Platform: Knowledge of Kubernetes, OpenShift, Ingress, and internal developer platforms (IDP).
• Automation & IaC: Experience with Terraform and Ansible
• Networking & Edge: API gateways, reverse proxies, DNS, certificates, routing, private endpoints, egress controls, and zero-trust patterns.
• API Design: Proficiency with REST, event-driven APIs, GraphQL, OpenAPI/Swagger, and contract-first design; clear standards for idempotency, pagination, error codes.
• Gateway & Management: Experience with platforms like Azure API Management, Kong, Apigee, AWS API Gateway, NGINX, or WSO2—including rate limiting, authN/Z, caching, monetization/internal chargeback.
• Security: Deep familiarity with OAuth2/OIDC, mTLS, JWT, Scopes/Claims, and secrets rotation; strong understanding of least privilege and segmentation models.
• Developer Experience: API portals, documentation quality, SDK strategy, versioning discipline, postman collections, service catalogs (Backstage), and golden paths.

We offer:

• A highly competitive compensation and benefits package.
• A multinational organization with 60 offices in 20 countries and the possibility to work abroad.
• 10 days of paid annual leave (plus sick leave and national holidays).
• Maternity & paternity leave plans.
• A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region).
• Retirement savings plans.
• A higher education certification policy.
• Commuter benefits (varies by region).
• Extensive training opportunities, focused on skills, substantive knowledge, and personal development.
• On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses.
• Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups.
• Cutting edge projects at the world’s leading tier-one banks, financial institutions and insurance firms.
• A flat and approachable organization.
• A truly diverse, fun-loving, and global work culture.

SYNECHRON’S DIVERSITY & INCLUSION STATEMENT

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.