Senior Software Engineer (EST Zone)

Hi Auto is a reliable AI order taker for drive-thrus, purpose-built for high-volume QSRs. It helps brands consistently deliver faster, error-free service with over 93% order completion and 96% accuracy, at scale.

Growing quickly, Hi Auto has the largest number of voice AI drive-thru restaurant deployments, competing directly with both big tech and restaurant tech players.

We are seeking a Senior Software Engineer available during EST business hours.

About the role:

Our backend is developed all in Python running in the cloud over k8s. It's not a typical backend interacting with a UI frontend. It handles audio streams in real-time and runs our key AI algorithms.

Our systems integrate with a large number of third party services. Robust and clean handling of these integrations is crucial.

In this role, you will:

• Integrate with new POS systems and digital menu boards
• Build data pipelines to process restaurant menus
• Support existing integrations and pipelines
• Debug and solve complex customer issues
• Lead communication with integration partners to deliver the integrations
• Estimate, plan and deliver the integration projects
• Handle a large set of complex and diverse customer issues
• Create documentation for integrations

• 7+ years experience in Python
• Strong backend development and software architecture skills
• Experience in developing and deploying multiple projects used in production
• Proficient with Async IO
• Experience with CI/CD, Clouds (AWS/GCP/Azure), Linux, Docker, Kubernetes, 3rd Party API integrations
• Experience with Data Pipelines, ETL
• Prior experience working in startups
• BSc in Software Development or equivalent industry experience

• 1+ years of experience in technical leadership
• Knowledge of concurrency
• Experience with gRPC, WebRTC