Commercial Lines Senior Account Executive

Location: Wellesley, Westwood, Franklin, or Worcester

Deland, Gibson is a Five Star Accredited Insurance Agency and a recognized Best Agency to Work For by Insurance Journal. With over a century of experience, we are known for delivering tailored risk management solutions and building long-term client relationships.

We are seeking a Senior Account Executive to join our Commercial Lines team. The Senior Account Executive is an experienced professional who has strong technical expertise, a consultative mindset, and a commitment to delivering exceptional client service.

As a Senior Account Executive, you will serve as a trusted advisor and primary relationship manager for a portfolio of commercial clients. You will partner closely with Producers and carrier partners to design and manage comprehensive insurance programs, ensuring clients are well-protected and positioned for long-term success. The Commercial Lines Account Executive plays a critical role in driving business development, strengthening client relationships, and growing the commercial book of business.

This role offers high visibility, client ownership, and the opportunity to work on complex accounts across a variety of industries.

Key Responsibilities

• Serve as the primary point of contact and strategic advisor for a portfolio of commercial clients
• Design, implement, and manage comprehensive insurance programs tailored to client risk profiles
• Lead renewal strategy, including marketing, carrier negotiations, and coverage optimization
• Provide proactive risk management guidance and identify coverage gaps and emerging exposures
• Partner closely with Producers to support client retention, growth, and new business initiatives
• Build and maintain strong relationships with carrier partners and negotiate favorable terms
• Oversee policy lifecycle including endorsements, renewals, and documentation with a focus on accuracy and timeliness
• Mentor and support junior team members, contributing to a collaborative team environment
• Maintain data integrity and documentation within agency management systems

Qualifications

• 7+ years of Commercial Lines experience within an independent agency environment
• Strong technical knowledge across multiple lines of coverage (e.g., GL, Property, Auto, Umbrella, Workers Comp)
• Proven ability to manage complex accounts and client relationships
• Active Massachusetts Property & Casualty license
• Excellent communication, negotiation, and relationship management skills
• High level of professionalism, organization, and attention to detail
• Proficiency with agency management systems (Applied Epic preferred)

What Sets You Apart

• Consultative, solutions-oriented approach to client service
• Strong ownership mentality with the ability to operate independently
• Ability to simplify complex coverage concepts for clients
• Collaborative mindset with a willingness to support and mentor others
• Proactive and forward-thinking approach to risk management

Why Join Deland, Gibson

• High level of client ownership and autonomy
• Opportunity to work on complex, middle-market accounts
• Collaborative, team-oriented culture with strong leadership support
• Access to a broad network of carrier partners and coverage solutions
• Ongoing investment in professional development and career growth
• Recognized as one of the Best Agencies to Work For

Compensation & Benefits

• Competitive base salary (commensurate with experience)
• Performance-based bonus opportunity
• Comprehensive benefits package including medical, dental, vision, and 401(k)
• Generous PTO and hybrid work flexibility

Our Core Values

• We Work with Urgency
• We Show Compassion
• We Are Life-Long Learners
• We Have Grit
• We Innovate

About Deland, Gibson

Established in 1900, Deland, Gibson has built a reputation as a trusted advisor to businesses across Massachusetts. We combine deep industry expertise with a forward-thinking approach to deliver meaningful client outcomes.