Territory Account Manager
Indexed description
The core mandate of the TAE will be to cultivate deep relationships, increase revenue penetration, and acquire new strategic logos.
About The Role
- Portfolio Management: Manage a targeted portfolio of approximately 25 major enterprise accounts in Brazil, split equally between active clients and strategic new prospects (new logos).
- Strategic Growth: Focus intensely on increasing the relationship depth and service penetration within these accounts.
- Customer Success: Take our commitment to the next level by building an amazing product and providing the best possible service to ensure our strategic clients achieve overwhelming success using our platform.
- Secure contract renewals and drive retention within the existing client portfolio.
- Possess a comprehensive understanding of monday.com solution and connect that knowledge directly to customer ROI
- Proactively build and identify opportunity signals and generate expansion opportunities (up-sell, add-on, cross-sell, etc.)
- Be an expert on the monday.com platform, with a deep understanding of our capabilities and value
- Consult with customers on their internal processes and challenge leaders to drive change across their organization
- Create and implement internal promotion programs within customer organizations to generate awareness and drive usage of monday.com
- Partner with others at monday.com to ensure successful account management and surface customer inputs back
- LI7+ years of B2B SaaS sales account management experience working with large, enterprise-level accounts (> 50-150K ACV)
- Own the full sales cycle, from identifying expansion opportunities to building relationships with key stakeholders to negotiation and contracting
- Prior experience in Strategy consulting - an advantage
- English fluency required / Spanish Fluency is big plus
- Strong customer-facing and presentation skills with the ability to establish credibility with executives
- Superb written and verbal communication skills
- Positive attitude, empathy, and high energy
- Opportunity to join a well-funded, proven company with big ambitions, competitive salary and benefit package, bonus potential, and eligibility to take part in the company equity incentive program
- Amazing company culture that values transparency and collaboration while never forgetting to have fun while we work!
- Monthly stipends for food, wellness, and commuter work
- Fully dedicated learning and development team that provides opportunities for our employees to hone and gain new skills
- Award winning work environment - named a "Best Place to Work" by BuiltIn as well as "Great Place To Work" certified
- We foster diversity, inclusion, and belonging through our Employee Resource Groups in addition to providing access to resources and education to support our team, facilitate conversations, and encourage understanding
- A global work environment with employees in Tel Aviv, New York, San Francisco, Miami, Chicago, Denver, London, Kiev, Sydney, São Paulo, and Tokyo
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