AI DevOps Engineer

Grant Thornton is building an "AI Factory" to create smart, reliable AI agents that drive real business results. As an Automation Engineer, you will be the bridge that turns AI thinking into actual work. Working inside a collaborative AI Pod, you’ll design the workflows, integrations, and guardrails that let AI agents safely update systems, route cases, and trigger approvals.

What you’ll do:

• Build Smart Workflows: Design reliable, step-by-step automated processes (from intake to completion) with solid backup plans for when errors happen.
• Connect Systems: Create APIs and connectors to link AI tools with major enterprise software, giving agents safe ways to update records and create tasks.
• Add Safety Guardrails: Set up "human-in-the-loop" checkpoints for high-risk decisions, build clear escalation paths, and keep detailed logs for compliance.
• Keep Things Running: Monitor workflow performance (speed, success rates, and SLAs), write handy runbooks, and troubleshoot production issues.
• Team Up: Collaborate closely with AI Architects, AI Engineers, and Product Leads to keep everything secure and aligned.

What you bring:

• Experience: 5+ years in automation, integration, or workflow orchestration in agile environments.
• Tech Skills: Strong experience with APIs (REST/GraphQL), webhooks, messaging, and secure authentication (like OAuth).
• Coding: Proficiency in at least one language like Python, TypeScript/JavaScript, C#, or Java.
• Enterprise Mindset: A solid understanding of security, data privacy, and how to build scalable, reliable systems.

Awesome extras (Preferred):

• Experience with Microsoft tools (Power Automate, Logic Apps, Azure Functions).
• Familiarity with major platforms like Salesforce, Dynamics 365, ServiceNow, SAP, or Workday.
• Experience with document automation (IDP) or client-facing consulting.