Strategic Account Manager- Tank Cleaning
Indexed description
Oklahoma City, OK
Your Benefits
SES offers eligible employees comprehensive benefits packaging including:
- Medical, Dental, Vision Insurance
- Free Life and AD&D Insurance
- Premium FREE Health Insurance Option
- 401K with 4% Company Match
- Paid Time Off -First Year!
- Paid Holidays
This role will be expected to regularly travel throughout the assigned region.
Essential Duties
- Sales and Customer Development:
- Actively seek new business opportunities and establish strong relationships with customers.
- Identify customer needs and offer solutions emphasizing safety, quality, and efficiency.
- Identify and pursue new business opportunities aligned with SES's core services: tank cleaning, degassing, demolition, remediation, and solids recycling.
- Collaborate with operations to maintain a robust pipeline of potential projects and customers.
- Participate in customer meetings and contribute to the setup of new customers in the system.
- Provide cost estimates and assist in developing pricing strategies for potential projects.
- Ensure excellent customer satisfaction by addressing complaints or service issues quickly and effectively.
- Field Project Management:
- Oversee the successful execution of industrial cleaning services, ensuring jobs are delivered safely, on time, and within budget.
- Manage the job execution in the field, leading the team in ensuring compliance with safety standards and customer expectations.
- Ensure all job-related data is accurately entered into the CRM for proper billing and documentation.
- Regularly communicate with the Senior Tank Cleaning Manager and operations team regarding the status of ongoing and upcoming projects.
- Safety and Compliance:
- Act as a safety champion, driving a zero-accident culture by correcting unsafe behaviors and promoting safety initiatives.
- Ensure compliance with all company policies, including safety procedures and best practices.
- Support staff development by promoting automated equipment and techniques that drive safety and operational efficiency.
- Team Collaboration and Leadership:
- Work closely with operations to resolve service-related issues and ensure all resources are available to meet customer needs.
- Collaborate with the operations team to meet budgetary goals while maintaining customer satisfaction and job efficiency.
- Assist in evaluating Field Service staff by providing input on performance and helping to identify areas for development and improvement.
- Additional Responsibilities:
- Support special projects and emergency response operations as needed.
- Maintain and develop the company's image and reputation with customers and vendors.
- Update skills and knowledge to meet the evolving needs of the business.
- Perform other duties as assigned to ensure the successful operation of the branch.
- Minimum 3–5 years of experience in environmental field services or industrial project management.
- Strong working knowledge of tank cleaning, degassing, demolition, remediation, and waste handling operations.
- Strong sales and customer relationship-building skills.
- Proven experience in project management, particularly in managing projects from sales through completion.
- Excellent communication skills, both written and verbal.
- Strong problem-solving abilities and attention to detail.
- High level of professionalism, ethics, and customer-focused attitude.
- Ability to manage multiple priorities and work under tight deadlines.
- Leadership skills to motivate and guide teams in the field.
- Comfortable working in various conditions, including outdoors, confined spaces, or elevated environments.
- Ability to lift up to 50 pounds and perform field-related physical tasks.
- Ability to pass a pre-employment physical, background check, and drug screening.
Our team members are the most important asset and strength of our organization. Our in-house and ongoing training programs ensure that all SES employees are well-educated in OSHA regulations and SES-specific operational policies. SES is committed to providing a safe work environment and exceeding our customer’s expectations in every way.
We are an Equal Opportunity Employer.
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