French speaking Account Manager

Position: Account Manager

Location: Athens, Greece

Work model: Hybrid

Employment type: Full-time

Remuneration: Base salary

DUTIES & RESPONSIBILITIES:

• Manage and develop relationships with existing business clients within the assigned territory
• Support customers with renewals, products, and service-related solutions while identifying upselling opportunities where applicable
• Act as the main point of contact for customer accounts and maintain high levels of client satisfaction
• Guide customers through onboarding processes and encourage strategic product adoption
• Monitor customer engagement and proactively identify retention or growth opportunities
• Address customer concerns and help resolve issues impacting product usage or satisfaction
• Maintain regular outbound communication with clients via phone and email
• Provide accurate sales forecasting and maintain updated account information
• Build strong working relationships with both internal and external stakeholders
• Maintain strong product and service knowledge to effectively support customer needs.

REQUIREMENTS:

• Native or proficient French speaker with good command in English (B2 level and higher)
• Previous experience in account management, sales, customer success, or client relationship management
• Strong communication and relationship-building skills
• Commercial mindset with customer-oriented approach
• Ability to work towards individual and team targets
• Strong problem-solving and organisational skills
• Good knowledge of Microsoft Office tools
• Ability to work in a fast-paced and target-driven environment
• Confidence in handling outbound client communication.

BENEFITS:

• Private health and life insurance including dental and eye care
• Access to corporate gym facilities
• Daily performance allowances based on office or hybrid presence
• Performance-based bonuses and additional incentive programs
• Structured onboarding and training support
• Relocation support
• And many others!!!