Solution Account Manager, Research Sales

Do you enjoy having a Consultative approach towards sales and driving revenue?

Do you enjoy collaborating with teams to deliver on common goals?

About our Team

Our team accelerates knowledge for a better world by supporting the establishment, discovery, and advancement of knowledge. We achieve this by transforming scientific discoveries into peer-reviewed knowledge, hosting a vast corpus of information, allowing users to unlock insights, and measuring the quality and impact of research to turn insights into actionable outcomes.

About the Role

You will focus on growing your respective Solutions line through new sales and maintenance/growth of current base (renewals and upsell/cross-sell). You are responsible for establishing and maintaining customer relationships and leveraging internal and external resources to drive growth.

Responsibilities

• Growing pipeline through active account management and executing a strategic account plan with the client
• Managing complete sales cycle from opportunity identification through close
• Creating targeted, solution-oriented proposals with appropriate positioning and pricing for software and services
• Developing and tracking pipeline within assigned accounts utilizing CRM and reporting weekly forecast and opportunity progression
• Working with clients and internal partners through issue resolution to drive customer satisfaction
• Representing product portfolio through speaking engagements, industry events and trade shows

Requirements

• Have a university degree or Masters degree in a relevant field.
• Have a technical aptitude with computer skills including Excel, Word, Powerpoint, CRM applications
• Fluent in Mandarin and English is a must
• Display functional knowledge of negotiation process
• Have a solid understanding of solution selling value proposition
• Have solid interpersonal and presentation skills to partner and collaborate across teams

Work in a way that works for you

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

About the business:

RELX is a global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world’s grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.