Senior Global Process Expert - Sales (m/f/d)

Your Responsibilities

• Define and evolve global Sales/O2C process standards, including governance rules and KPI set, to drive continuous improvement and alignment across regions
• Identify and coordinate process experts worldwide, execute advanced training programs, and ensure knowledge transfer across regions
• Build up a solid foundation for Process Performance Monitoring to enable process integrity and compliance by monitoring process performance via KPIs/PPIs, analyzing deviations, and initiating corrective improvement measures
• Manage global rollout tasks in course of roll-out projects, ensuring consistent implementation and expected business impact across entitie
• Define system-related process requirements for O2C processes (SAP SD) validate changes (incl. testing coordination) and conduct rollout changes within the global change-control framework (RFC process)

Your Qualifications

• Strong background in global process or data management or BPM Roles (ideally in Sales environment and SAP SD touchpoints), with at least 3-4 years of related experience
• Ability to define and track KPIs to monitor and improve data and process quality
• Strong capability to model and maintain end-to-end processes and documentation using BPMN 2.0 within a scalable global template approach
• Proven track record in leading international data and process optimization projects, rollout implementation, and a solid understanding of ERP/system customization, including requirements validation
• Excellent training and collaboration skills; fluent English and willingness to travel internationally

WE OFFER

• Flexible working hours with no core time and possibility to work from home
• Further training and international career opportunities
• Corporate health management "PALfit"
• Company restaurant with freshly prepared meals and daily meal subsidy
• Job ticket for travel to and from PALFINGER
• Numerous employee discounts through Corporate Benefit

Are you interested in the position and still have questions? Please do not hesitate to contact us.

Minimum yearly gross salary according to the Austrian metal industry collective agreement is EUR 53,241.02 based on full-time employment. According to experience and qualification, we offer a market-conforming overpayment.