Shah Trading Company
Linkedin · Posted 27d ago
user support technician
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Indexed description
OverviewLanguages
English
Education
- College/CEGEP
- or equivalent experience
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Supervise other technical support workers in this group
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- Manage incidents
- Dental plan
- Health care plan
- Vision care benefits
- Parking available
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