Remittance Officer

Reconciliation & Reportorial Requirement

• Daily reconciliation of remittance/other services transactions and ensure accurate matching of the reports
• Coordination with stores if in case there are variances in the transactions
• Monitor performance in all stores and initiate projects to improve same store performance
• Business Center Services Monthly Performance Update

• Support the stores on issues encountered
• Coordination with external partners in case there are issues in the system, settlement, service and customer concerns
• Support new store opening and ensure they offer all applicable Business Center services/products upon opening

• Coordination and checking with the Treasury - Cash Management if settlement is credited to RSC bank account and ensure timely collection of commissions
• Create daily Request for Payment and ensure accurate and timely payment to Partners
• Monthly Issuance of Official Receipt/Collection Receipt and securing the 2307 from partners

• Support the Asst. FES Manager in facilitating the onboarding requirements of the existing/additional Business Center services/products
• Expand Business Center offer by rolling out new products and services to all banners

• Conduct spot check to stores to ensure compliance to policies
• Perform competitors checking to validate and update current services and procedures and add more products and services similar to other stores and provide sound recommendation

• Possess a Bachelor's Degree in any business-related course
• With experience in remittance centers are advantage
• Has worked in a retail industry is preferred but not required