Marketing Assistant

• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Employee discounts
• Free food & snacks
• Health insurance
• Opportunity for advancement
• Paid time off
• Parental leave
• Training & development
• Vision insurance
• Wellness resources

The Marketing Assistant is the engine of our department’s execution, responsible for the production, polished delivery, and distribution of marketing content. This role ensures that all brand assets are accurate, delivered on time, and aligned with our high standards so that franchisees can confidently deploy them to grow their business.

This is an in-person role, reporting to the Director of Marketing.

Key Responsibilities:

• Content Production & Distribution
• Execute social media and email content based on strategic direction from the Marketing team
• Build, format, and schedule social media posts and newsletters using tools like Canva, SOCi and HubSpot.
• Manage creative tickets and ensure all final assets are uploaded and organized in our resource libraries.
• Prepare and distribute franchise development and consumer marketing materials, including email templates.
• Franchisee Enablement & Support
• Provide technical training and troubleshooting for franchisees on social media platforms and Canva.
• Serve as a resource for franchise owners regarding marketing execution.
• Operational Excellence & Quality Control
• Perform rigorous quality checks on all work to ensure “franchisee-ready” accuracy.
• Conduct quarterly audits and reconciliations of marketing collateral to flag and remove outdated materials.
• Adhere strictly to project management workflows to ensure multi-part tasks are completed from start to finish.
• Administrative & Logistics Support
• Provide logistical support for in office activities such as business trainings for new franchise owners
• Prepare marketing reports and handle data entry as requested to support departmental efficiency.

• Education: Bachelor’s degree in Marketing, Business, or another related discipline
• Technical Proficiency: High proficiency in Canva and Microsoft Office is required; experience with HubSpot or similar CRM/Marketing automation system is preferred but not required.
• Attention to Detail: A proven track record of delivering polished, accurate work under tight deadlines with minimal supervision.
• Critical Thinking: Ability to move beyond task completion to independent problem-solving
• Communication: Exceptional writing and professional communication skills for both internal and franchisee-facing interactions