Supports Broker

At Riverwood Center we have a team of caring and committed professionals providing a wide array of personalized services to individuals with behavioral health, intellectual & developmental disabilities and substance use disorders. Riverwood Center is located in beautiful Southwest Michigan with staff at seven sites across Berrien County. We are accredited by the Commission on Accreditation of Rehabilitation Facilities and a member of Southwest Michigan Behavioral Health, Michigan Association of Community Mental Health Boards, and the National Council for Behavioral Health.

Benefits:

• Fourteen (14) Holidays
• Twenty (20) PTO Days
• Defined Benefit Pension
• Outstanding Health, Vision & Dental Insurance
• Life Insurance
• Short- and Long-Term Disability
• Flexible Spending
• Strong Work/Life Balance
• Employee Assistance Program
• Generous Continuing Education
• YMCA 360
• Flexible work schedules
• Full administrative support

Responsibilities:

• Coordinates and monitors the process of Self-Directed Services (SDS).
• Acts as the point of contact for communications and problem-solving issues related to Self-Directed Services with the Financial Management Services (FMS), Compliance Department, primary clinicians, and consumers.
• Provides training, education, and support to current and eligible Self-Directed Services employers and employees and case managers.

Qualifications:

• Associates degree in a business-related or human services-related field OR a High School education with a minimum of three or more years of experience working in a business or human services position.
• Competent with Excel spreadsheets and able to navigate electronic health record and database systems.
• Excellent organizational skills to track and maintain information.
• Prefer one or more years of experience working with individuals with developmental disabilities or serious mental illness.
• Desire a familiarity with the principles of Self- Directed Services and Person-Centered Planning.
• Must have access to use of reliable means of transportation for home and community contacts.