Product Growth Manager

Founded in 2018 Leena AI is anAutonomous Conversational AI-Backed Employee Experience Platformthat is powerful, flexible, and can meet the needs of any enterprise.

Trusted by5M+employeesacross companies likeNestle, Puma, AirAsia, Coca-Cola, Lafarge Holcim, and Abbott, we have transformed1B conversations.

Leena AI has raised over $40 Mn from top Silicon Valley investors like Greycroft, YCombinator, Elad Gil, Bessemer Venture Partners

Responsibilities

As a Product Growth Manager, you will be responsible for driving client adoption and ensuring product engagement through structured change management. You will work cross-functionally with Marketing, Product Management, Design, Copywriting, and Implementation to execute awareness campaigns, enhance user experience, and optimize product usage. Your primary focus will be on client interaction, tracking adoption metrics, and refining growth strategies.

Acquisition And Engagement

The core responsibilities for the job include the following:

• Own key adoption metrics (e. g., MAU, WAU) to ensure active and engaged client usage.
• Develop and execute user acquisition strategies to drive platform adoption.
• Engage with clients during onboarding, gather requirements, and manage launch planning.
• Collaborate with the Design and Copywriting teams to develop and execute marketing campaigns.
• Partner with Customer Success Managers (CSMs) to track and optimize product positioning.

• Maintain and track adoption metrics, providing insights for internal reporting and leadership reviews.
• Proactively address adoption dips, engaging with client SPOCs to drive re-engagement strategies.
• Support Quarterly Business Reviews (QBRs) by analyzing adoption trends and client feedback.

• Gather user feedback and analyze feature usage trends to enhance the product experience.
• Develop and optimize adoption playbooks and campaign strategies for ongoing improvement.
• Identify opportunities for A/B testing and optimization to drive higher engagement.

• Excellent communication skills (written and verbal).
• Proficiency with design and marketing tools (Adobe Illustrator, Figma).
• Data-driven mindset - skilled in Excel for analysis and insights.
• Problem-solving ability with a strong analytical approach.
• Experience working with JIRA, Confluence, and MarTech tools.
• Prior experience in a client-facing role (2-3 years).

Leena AI offers you an exciting and challenging environment in which you can grow and thrive. We are offering you roles in which you will be fundamentally impacting the success of the company.

At Leena AI, we are looking for people who are concerned about the innovation at all times. We value creativity, hard work, initiative, and radical ideas.

We have developed a chatbot development platform on which anyone with or without prior coding experience can build an AI based chatbot within minutes.

All the chatbots built on Chatter on are based on our proprietary NLP solutions for intent and entity extraction!

Skills: management,campaigns,design