Trade Finance Services Representative, Global Operations

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

This job is responsible for independently performing a variety of routine and non-routine support functions related to trade finance servicing by following established bank policies and procedures. Key responsibilities include processing trade transactions, performing follow-up tasks, providing middle office support, handling irregular cases, and ensuring compliance with internal policy and local regulatory requirements. Job expectations include proactively improving capabilities to drive operational excellence and support delivery of exceptional client service.

Responsibilities:

• Processes all functions of trade transactions and maintains a high quality of work by ensuring adherence with all procedures, practices, and service delivery standards
• Identifies and escalates suspicious transactions and ensures compliance with internal policy and local regulatory requirements
• Researches and analyzes all trade transactions that require specialized, sensitive, or exception handling that may require escalation
• Manages risk by ensuring transactions are handled efficiently and proactively, identifying and escalating potential risks
• Develops capabilities and competencies through self-study or participation in trainings on system enhancements

• Attention to Detail
• Customer and Client Focus
• Adaptability
• Collaboration
• Prioritization
• Recording/Organizing Information
• Analytical Thinking
• Communication Skills in Korean and English
• Flexibility to accept the diversified tasks and constant change
• Active Listening
• Data Collection and Entry
• Reporting
• Process Management
• 0~4 Years of Work Experience