Operations Coordinator

Company Description

The Shark Group, founded by award-winning entrepreneur Daymond John, focuses on identifying opportunities, working hard, and delivering innovative solutions to help businesses grow. With a culture rooted in creativity and determination, the company has become a trusted partner for business strategy and development. The Shark Group fosters a collaborative environment where ambitious individuals can thrive. Joining the team means being part of a forward-thinking organization that values innovation and results.

About the Role

We are seeking a highly organized, proactive, and polished Operations Coordinator to join our Miami office, directly supporting the Head of HR & Operations. This role sits at the intersection of people, operations, and culture, serving as a key partner in keeping the office running smoothly while supporting talent initiatives and internal programs. This is an ideal opportunity for someone who thrives in a fast-paced, entrepreneurial environment and is excited to grow in overall operations of a thriving company.

Key Responsibilities

• Act as the central point of coordination for Miami office operations, including vendors, supplies, mail, and overall office experience

• Manage internal communications systems, including shared inboxes, phone systems, and general inquiries

• Support recruiting efforts by managing candidate pipelines, screening resumes, and coordinating interviews

• Assist with onboarding and employee experience initiatives to support a strong and engaging company culture

• Lead and manage the company’s internship program end-to-end, including university partnerships, recruiting, onboarding, programming, and evaluations

• Coordinate internal initiatives such as employee communications, monthly reporting, and company-wide updates

• Assist with light finance-related tasks, including expense tracking, office budgets, and coordination with accounting

•Directly provide administrative and operational support to the Director of HR & Operations

What We’re Looking For

• Bachelor’s degree required

• 1–3 years of experience in operations, HR, or administrative support

• Highly organized with strong attention to detail and follow-through

• Strong communication skills, both written and verbal

• Ability to manage multiple priorities in a fast-paced environment

• Proactive, resourceful, and solutions-oriented mindset

• Comfortable handling confidential information with discretion

• Proficiency in Google Workspace