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Dental Associates PC WDes Moines, IA Linkedin 路 Posted 3mo ago

Patient Coordinator

Grimes, Iowa, United States

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馃専 We're Hiring: Patient Coordinator (Front Office Superstar!) 馃専

馃搷 Dental Associates | Full-Time (35-40 hrs/week)

Are you the kind of person who lights up a room, remembers names, and makes people feel instantly at ease? We're looking for a Patient Coordinator who thrives in a fast-paced environment and loves delivering an exceptional experience from the very first "hello."

At our busy, two-doctor general practice, patient experience is everything鈥攁nd our front desk is the heartbeat of it all.

馃挮 Why You'll Love It Here

  • Fun, supportive, and positive team culture (we truly enjoy coming to work!)
  • We grow together鈥攊ncluding a team book we read each year
  • Modern, welcoming office where hospitality meets healthcare
  • A team that values energy, collaboration, and great attitudes

馃Ψ What You'll Do

  • Be the first impression鈥攇reeting patients with warmth and care
  • Manage scheduling to keep the day running smoothly
  • Answer phones, texts, and emails with professionalism and personality
  • Coordinate with providers and teammates to support excellent care
  • Handle check-in/check-out, payments, and patient updates
  • Follow up on missed appointments and support patient communication
  • Help keep the front office organized and running beautifully

Requirements

What Makes You a Great Fit

  • 1+ year in dental, medical, or hospitality (or eager to learn!)
  • Friendly, outgoing, and confident communicator
  • Highly organized and detail-oriented
  • Calm and capable in a busy environment
  • Passionate about creating an exceptional experience

馃殌 We're Looking for a Superstar Who:

  • Brings positive energy every day
  • Takes ownership and pride in their work
  • Loves being part of a team that truly cares
  • Wants to grow and build a long-term career

馃幆 Success in This Role Looks Like:

  • Fewer cancellations
  • Stronger patient follow-through
  • An outstanding new patient experience

Benefits

Perks & Benefits

  • Competitive pay and comprehensive benefits package
  • Medical, Dental, and Vision insurance
  • Legal assistance coverage
  • Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
  • Generous Paid Time Off (PTO) & Holidays
  • Company-paid Long-Term Disability (LTD) and Group Life Insurance
  • 401(k) with company match
  • Ongoing training and continuing education support
  • A collaborative, professional work environment
  • The opportunity to make a real difference every day 馃槉
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