Account Manager

IMA is a creative agency that builds brands people want to be part of. We’re looking for a confident and collaborative Account Manager to help deliver smart, effective campaigns for some of the world’s biggest retail and consumer brands.

If you’re a natural relationship builder with a sharp eye for detail and a passion for making great work happen, we want to hear from you.

What You’ll Get From Us

• A chance to develop your career within an award-winning, people-first creative agency.
• A values-led culture where your contribution is recognised and supported.
• Ownership and variety from day one, with the support of a collaborative team.
• The opportunity to lead projects across live campaigns, retail activations and brand experiences.
• A people-first environment where we challenge, grow, and deliver together.

The role

As an Account Manager, you’ll lead the day-to-day running of client projects — ensuring campaigns are delivered on time, on brief and on budget. You’ll be the key contact for your clients, supporting their goals and helping shape strong creative solutions. With a proactive mindset and commercial awareness, you’ll build trust across internal teams, manage workstreams smoothly, and help keep projects moving with energy and precision.

What You’ll Be Doing

• Building and developing good relationships with clients and wider stakeholders as the primary contact.
• Understanding client objectives and challenges while developing market insights to support the planning and creative process.
• Ensuring an appropriate level of senior strategic or creative input is provided for projects and meetings.
• Translating client briefs into great creative and successfully presenting the output for senior sign-off.
• Managing timelines, budgets and campaign progress across multiple projects.
• Planning and organising schedules for work going through the agency and supporting other Account Managers during peaks and troughs.
• Handling ongoing book management against budgets and the delivery of client billing.
• Managing budgets and project timings using internal platforms like Synergist.

What We’re Looking For

• Proven experience delivering multiple campaigns and presenting work.
• Strong communication, organisation and stakeholder management skills.
• Commercial awareness and the ability to manage budgets and timelines.
• Competence in preparing quotes and proposals.
• A collaborative, flexible mindset with a proactive approach to problem-solving.

Our values at IMA

We’re curious. We challenge. We commit.

These principles shape how we work — with each other, with clients, and with the world.

Apply now

We welcome applications from people of all backgrounds, perspectives, and experiences. If this Account Manager role sounds like a fit, we’d love to hear from you.

Informed by human behaviour. Fuelled by creativity. Connected by data, media and digital. We are IMA.