Account Manager

Now Hiring: Account Manager – Interpretation Solutions

📍 Onsite | Salt Lake City, Utah

U.S. Translation Company is seeking a dynamic and client-focused Account Manager to join our Interpretation Solutions team. This is a key role responsible for managing client relationships, driving operational excellence, and leading a team to deliver high-quality language services.

About U.S. Translation Company

Founded in 1995, U.S. Translation Company is a global leader in language services, providing translation, interpretation, and technology-driven solutions to organizations across industries. We specialize in helping companies communicate effectively across cultures and languages through innovative solutions, including AI-powered services combined with human expertise. Our mission is to deliver high-quality, scalable, and secure language solutions that empower our clients to succeed in a global marketplace.

About the Role

This position is ideal for someone who thrives in a fast-paced, client-facing environment, is highly organized, and enjoys combining relationship management with operational leadership. You will play a critical role in strengthening client partnerships, improving internal processes, and helping scale our interpretation services.

Key Responsibilities

• Serve as the primary point of contact for assigned clients, ensuring exceptional service and satisfaction
• Manage and grow client accounts through proactive communication and strategic follow-ups
• Utilize HubSpot to track interactions, manage pipelines, and ensure timely follow-through
• Lead and support a team of coordinators and specialists to deliver seamless interpretation services
• Identify opportunities to improve efficiency, productivity, and service delivery
• Collaborate cross-functionally with sales, operations, and leadership teams
• Learn and implement new technologies that enhance interpretation solutions and client experience

Qualifications

• Strong client-facing and relationship management skills
• Experience using HubSpot or similar CRM platforms
• Proven ability to manage multiple accounts and priorities effectively
• Excellent follow-up and organizational skills with strong attention to detail
• Demonstrated leadership experience, with the ability to motivate and manage a team
• Comfortable learning and adapting to new technologies
• Strong communication skills, both written and verbal

What We Are Looking For

We are looking for someone who is proactive, dependable, and committed to excellence. The ideal candidate brings a balance of professionalism, adaptability, and a continuous improvement mindset.

Why Join U.S. Translation Company?

• Be part of an innovative, technology-driven language services company
• Work with global clients and impactful projects
• Join a collaborative team focused on growth, quality, and service excellence

If you are ready to take ownership of client relationships and help lead a high-performing team, we would love to hear from you.

Apply directly on LinkedIn or contact: David Utrilla - [email protected]