Student Information System (SIS) Trainer
Indexed description
This role serves as a functional bridge between technical systems and school-level operations. This role collaborates with district and school personnel to ensure data integrity, build user capacity, and support consistent practices across all sites. This includes creating documentation, end-user training, and providing expert troubleshooting to ensure a smooth transition and effective long-term system adoption and use.
Essential Functions (26-27 School Year W/ ASD) :
- Assist in the migration of data and processes from legacy system (SMS 2.0) to new platforms (Qmlativ).
- Support the configuration and setup of new SIS modules.
- Ensure data accuracy and alignment with district, state, and federal reporting requirements.
- Support the standardization of data entry practices and system workflows across all schools.
- Assist with testing and validation efforts for new system functionality.
- Design and deliver technical training for diverse audiences, including office professionals, district and school-based administrators, and teachers.
- Create and maintain accessible user guides, video tutorials, and training resources.
- Support school sites in mastering daily operations within the new SIS.
- Differentiate training strategies based on user roles, technical proficiency, and experience levels.
- Provide timely, high-tier support to school and district staff via help desk requests or site visits.
- Diagnose complex procedural or technical issues and escalate to vendors or IT as appropriate.
- Maintain a solution-oriented, customer-service approach in all interactions.
- Collaborate with Data Services and Technology teams to ensure project milestones are met.
- Assist in refining best practices and workflows to improve district-wide efficiency.
- Manage multiple priorities and timelines to support a successful system-wide implementation.
- Proficiency in Skyward (SMS 2.0 and/or Qmlativ) is preferred.
- Comprehensive understanding of school-site operations, including attendance, master scheduling, grading, and state reporting.
- Exceptional ability to collaborate effectively across all levels of the organization (from frontline staff to district leadership).
- Ability to learn new software systems and versions quickly and adapt to evolving state requirements or district processes.
- Strong focus on data integrity and the ability to troubleshoot procedural bottlenecks.
- Ability and willingness to work in both Elementary and Secondary school settings.
- Demonstrated competence in training adult learners and simplifying complex technical processes for non-technical users.
- Valid Utah Driver's License.
QUALIFICATIONS:
Education & Experience: Experience in K-12 environments required. Bachelor's degree in Information Systems, Business, Data Management, or Analytics preferred.
- Proficiency in Skyward (SMS 2.0 and/or Qmlativ) is preferred.
- Comprehensive understanding of school-site operations, including attendance, master scheduling, grading, and state reporting.
- Exceptional ability to collaborate effectively across all levels of the organization (from frontline staff to district leadership).
- Ability to learn new software systems and versions quickly and adapt to evolving state requirements or district processes.
- Strong focus on data integrity and the ability to troubleshoot procedural bottlenecks.
- Ability and willingness to work in both Elementary and Secondary school settings.
- Demonstrated competence in training adult learners and simplifying complex technical processes for non-technical users.
- Valid Utah Driver's License.
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