Key Account Manager – Western Canada

Do you have a noticeable passion for results?

Do you have a passion for results and the ambition to help build something meaningful? You’re bold, energetic, and resourceful, motivated by the opportunity to join a new, science‑driven company shaping the future of rare-disease care. With a competitive drive, a strong appreciation for evidence‑based medicine, and the ability to clearly communicate value, you build trusted, lasting partnerships. Your entrepreneurial spirit makes you a strong fit for the Key Account Manager role at Celystra Pharma Inc..

Why Celystra Pharma?

At Celystra Pharma, you’ll have the rare opportunity to help build a company at a pivotal moment—where innovative science meets real, unmet patient need. As a Quebec‑based biotech startup focused on bringing proven, evidence‑based rare-disease therapies to Canada, Celystra offers the excitement of shaping the future alongside experienced industry leaders. This is a chance to make a tangible impact, take ownership, and help ensure that innovative treatments reach patients and families who cannot afford to wait.

Job Description:

Celystra Pharma is looking to hire a field-based Key Account Managers (KAMs) for Western Canada. Ideally, the candidate will be located in Vancouver, or Calgary.

In this position, you will act as a business owner, building and executing strategic account plans, accelerating partnerships with healthcare professionals, programs, accounts, and health systems to drive the adoption of cutting‑edge, first or best‑in‑class therapies.

As a Key Account Manager, you will work in a culture that is ambitious for patients, accountable for impact, and rooted in doing the right thing. This role will provide you with:

• The opportunity to develop and execute strategic account plans to surpass commercial performance objectives
• Collaboration with healthcare professionals, administrative leaders, and health system stakeholders to drive process implementation within programs, accounts, and networks
• Exposure to national and regional planning through ongoing account analysis and contribution to opportunity or mitigation strategies
• The chance to apply an entrepreneurial mindset, innovative approach, and cross-functional collaboration to deliver results
• The ability to embrace and advocate for multichannel engagement and communication, ensuring customers receive timely and relevant information
• The opportunity to be a key voice at the table contributing not only to the execution of sales objectives, but also shaping strategy by delivering critical, field-based insights that inform decision-making at the highest level.

Role Responsibilities:

• Developing a deep understanding of local patient journeys and key decision-makers’ objectives/goals to identify opportunities for partnership aligned with commercial objectives
• Building and growing a network of external healthcare and administrative stakeholders to support optimal recommendations throughout the patient journey
• Effectively engaging external stakeholders in scientific discussions to ensure medications are prescribed to the right patients at the right time
• Leveraging internal and external resources to develop and execute tailored customer value solutions
• Embracing accountability and empowerment to make agile decisions while maintaining a broader view of overall objectives
• Managing regional spend and budgets to ensure optimal impact and ROI
• Providing ongoing account analysis and identifying market dynamics with potential business impact
• Leading and delivering regular performance-to-objective reviews to commercial leadership
• Extensive overnight travel required for meetings and external conferences across your region.

Qualifications & Skills:

• Bachelor’s degree completed
• Minimum 5+ years of experience in specialty sales or Key Account Management roles
• Experience in cardio‑metabolic disease, endocrinology, cardiology, or allergy‑immunology
• Strong understanding and experience in the execution of key account management principles
• Excellent communication and engagement skills, both virtual and in-person
• Ability to articulate complex content clearly to management, peers, and customers in individual and group settings
• Strong organizational, analytical, and problem-solving skills, with natural curiosity and active listening ability
• Agility to work successfully in a dynamic, complex, and changing environment
• Self-motivated, entrepreneurial, and collaborative, with strong cross-functional communication skills
• Experience with budget ownership and ROI analysis
• Proficiency in Word, Excel, PowerPoint, and ability to learn new programs quickly
• Valid driver’s license and ability to travel as required
• English-speaking (bilingual French & English an asset)

Celystra Pharma compensation package, which includes:

• Competitive compensation with incentive plan opportunity
• Full-time opportunity
• Allowances for territorial expenses including car allowance
• Dedicated training and support
• Opportunity to build with a growing pharmaceutical organization in Canada

If you would like to apply for this position, please contact: [email protected]