Senior Associate

Role Description: Salesforce QA

• Design and execute test strategies, test plans, and test cases for Salesforce releases across Sales Cloud, Service Cloud, and custom objects.
• Perform functional, regression, integration and end‑to‑end testing for Salesforce features and enhancements.
• Validate Salesforce automation including Flows, validation rules, and Apex triggers.
• Test integrations between Salesforce and external systems (ERP, payment platforms, custom microservices etc.) using APIs (REST/SOAP).
• Identify, document, and track defects using tools such as JIRA; perform root‑cause analysis and collaborate with developers on resolution.
• Support release readiness by validating deployment impacts and post‑release smoke testing.
• Participate in Agile ceremonies, grooming sessions, and requirement reviews to ensure testability and coverage.

As a prospective candidate, you should possess:

• Hands-on experience testing Salesforce Sales Cloud and/or Service Cloud implementations.
• Strong understanding of Salesforce data model, including standard and custom objects, relationships, and security.
• Proven experience in manual and tool-based testing within Salesforce environments.
• Expertise in functional, regression, integration, and end-to-end testing.
• Ability to design and maintain test plans, test cases, and requirement traceability.
• Strong experience in defect lifecycle management (triage, severity classification, root cause analysis).
• Experience testing API-based integrations (REST/SOAP) with Salesforce.
• Hands-on experience with JIRA or similar defect tracking tools.
• Experience working in Agile / Scrum environment.

Desired qualifications

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or equivalent practical experience
• Business Experience: 3-7 years of Experience

Location and way of working.

Base location: Hyderabad