Chief of Staff

We’re looking for a proactive, highly organised Chief of Staff to support our CTO and help drive the effective operation of the technology organisation.

This role will provide high-level executive and operational support, improve reporting and visibility, and help coordinate key technology initiatives across the business.

Key responsibilities:

• Support the CTO with priorities, actions, follow-ups, meetings, and reporting cycles
• Build and maintain reports, dashboards, spreadsheets, and operational trackers
• Analyse data to identify trends, risks, opportunities, and performance insights
• Support technology operations, governance, process improvement, and documentation
• Drive key programmes and initiatives, tracking milestones, risks, budgets, resources, and deliverables
• Prepare senior stakeholder updates, meeting materials, and decision papers
• Coordinate across technical and non-technical teams to ensure progress
• Act as a trusted point of contact for the CTO where required

About you:

• Experience supporting a C-level executive, ideally within technology
• Strong analytical, numerical, and problem-solving skills
• Advanced spreadsheet and reporting skills
• Experience with BI tools, dashboards, or reporting platforms
• Comfortable working with databases, structured data, or operational metrics
• Strong organisation, communication, and stakeholder management skills
• Experience supporting technology operations or programme delivery
• Working knowledge of AWS or cloud environments

Desirable:

• Background in technology, SaaS, cloud, infrastructure, or digital businesses
• Experience with Power BI, Tableau, Looker, Metabase, SQL, CRM systems, or project management tools
• Previous experience as a Chief of Staff, Operations Lead, Programme Manager, Technology Operations Manager, or senior Executive Assistant

The ideal candidate will be data-driven, commercially aware, and comfortable working closely with senior stakeholders in a fast-paced technology environment.