Account Manager - Workplace Technology

Who Are we?

As a world-leading provider of workplace technology, Ricoh is all about improving work life by providing better user experiences, optimised workflows, anytime anywhere collaboration, and digital infrastructure solutions.

At Ricoh, we harness the infinite potential of the collective imagination as our daily pursuit. Embracing a culture of openness, we welcome all ideas. Our purpose is to shape the future of work and the sustainability of our world and use its infinite potential to truly imagine change.

Is this the role for you?

Are you a proven sales professional who knows how to retain, grow and win business?

At Ricoh, we’re looking for a commercially driven Account Manager to own and grow a portfolio across Office Print, and Managed Print Services (MPS). This is a territory-based role with clear revenue accountability, focused on expanding existing customers while driving new business growth.

You’ll play a key role in helping customers optimise their print environments, reduce cost and improve operational efficiency, positioning Ricoh as a long-term strategic partner.

What you’ll be responsible for

• Manage and grow a portfolio of print and MPS customers, with a strong focus on retention and contract expansion
• Identify and deliver opportunities to optimise print fleets, improve utilisation and reduce costs
• Drive renewals, upgrades and new business wins within your territory
• Build trusted relationships with stakeholders across IT, procurement and operations
• Develop and maintain a strong pipeline aligned to revenue targets
• Lead the full sales lifecycle from opportunity identification through to close
• Partner with pre-sales, technical and service teams to deliver the right outcomes for customers

To be successful in this role:

• 5+ years’ experience in Managed Print Services sales/account management
• Strong knowledge of:

-Print environments and fleet optimisation

-Commercial models (CPC, leasing, managed services)

• Proven track record of:

-Growing existing account

-Winning new business

-Achieving sales targets

• Ability to build long-term, trusted customer relationships
• Strong commercial acumen, negotiation and problem-solving capability
• High level of ownership, drive and accountability

Why join Ricoh

• Global leader with a strong heritage in print and managed services
• Established customer base with real growth potential
• Genuine territory ownership and revenue responsibility
• Opportunity to expand into broader solutions and services over time
• Supportive, collaborative and high-performing sales environment

What we give back to you?

At Ricoh, we take pride in giving back for your contribution to our success. We offer a range of benefits including:

• Paid Parental Leave
• Purchased Leave Scheme
• Participation in our RedE recognition program
• Free income protection cover
• Wellness program
• Novated leasing

Employment Type

Permanent