OC Arena Specialist
Indexed description
Job Title: OC Arena Specialist
Department: Robson Arena
Campus Location: Main Campus
FLSA Status: Nonexempt/ Hourly
Position Type/ Work Schedule
- 960 Hours per year
- 12 Months per year
- varies Hours per week (Estimated)
Job Summary
The Occasional Arena Specialist plays a key role in the daily operations of Ed Robson Arena, ensuring a positive experience for all patrons through exceptional customer service, ticket scanning, and point-of-sale transactions. This position also supports facility upkeep, rentals, and event assistance to maintain a welcoming and well-functioning environment.
Responsibilities
- Operate Point of Sale system to receive payments and off er excellent customer service to all patrons and visitors.
- Greet customers and guests with a courteous attitude and be willing to provide accurate information about the facility.
- Scan tickets for CC Hockey games.
- Assist with the rental and maintenance process of the skate inventory.
- Actively participate in the upkeep of the facility to include cleaning/disinfecting, and sweeping of general usage areas, such as lounges, benches, locker rooms, storage areas.
- Provide tours of the arena as needed.
- Assist with events held within the arena, both on and off of the ice.
- High school diploma or GED
- Minimum 18 years of age
- Ability to recognize and troubleshoot issues
- Ability to follow safety and security guidelines and exercise good judgement
- Ability to uphold policies and procedures to ensure the safety and well-being of all participants, facilities, and equipment
- Ability to communicate effectively and develop positive relationships with people from different cultural backgrounds
- Ability to work a flexible schedule based on events, including nights, weekends and holidays as needed
- General office skills to include operating of computers, copiers, and phones
- Comfortable working in a team and independent environment under potentially stressful conditions
- Proficient with computer software to include Microsoft Office
- Ability to stand for prolonged times and lift up to 50 pounds
- Must possess and maintain a valid driver's license and a driving record that is insurable by Colorado College's motor vehicle insurance carrier
- Prior experience in customer service industry
- Commitment to inclusion and equity in all aspects of operations
- Strong commitment to customer service
- Ability to multi-task, work independently and self-motivate
Ther Position Details
- Does not supervise others
- Position requires driving CC vehicles (drivers must be eligible for coverage under CC's insurance plan)
- Continuous Recruitment
- This position is not eligible for visa sponsorship.
- $16.00 per hour
- Paid sick time- accrual of 0.0333 hours of sick time for each hour worked
- Wellness benefits including free access to the sports center, swimming pool, arts and crafts, outdoor programs, and financial consultants
E-Verify Information
This organization participates in E-Verify. For more information, visit http://www.e-verify.gov.
Benefit Information
Please refer to https://mybensite.com/coloradocollege/
Leave Information
Please refer to https://www.coloradocollege.edu/basics/welcome/leadership/policies/vacation-leave-and-accrual.html
To apply, please visit: https://apptrkr.com/7097566
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