Territory Manager

TITLE: Territory Manager

Salary Level: Salary

FLSA Classification: Exempt

Department: Sales

Rev Date: 9.2025

Reports to: Area Sales Manager

Position Summary:

Develop existing accounts and acquiring new accounts using the Intentional Sales Call Process and create customer value based on achieved territory business plan.

Essential Duties and Responsibilities:

• Achieve all assigned territory business plans and budgets
• Delivering outstanding customer service through product knowledge, strong interpersonal skills and active listening ensuring prompt solutions and increased sales
• Enlist participation of accounts in training programs
• Resolve all issues with accounts (i.e., billing, service, support, etc.) and find an equitable solution
• Acquiring competitive product information such as marketing and promotional information, pricing, engineering data, and conducting in depth pricing studies
• Act as a liaison for the credit department regarding credit delinquencies for aged accounts
• Active participation in monthly sales meetings, quarterly territory business plan reviews, local Home Shows and Dealer Meetings promoted by Insco and/or a contractor/customer
• Develop relationships with local utility companies, builders via dealers, and HVAC associations including RSES, ACCA and any other associated organizations in your assigned market/geographical area
• Implement and execute INSCO marketing and advertising programs and all tactical and strategic business/sales plans from a corporate level as well as a local territory level
• Orientation and training in new accounts to include contact information, ordering process, credit procedures, product knowledge and sales training
• Provide value to the customer through the Intentional Sales Process and provide current pricing and marketing information on a regular basis
• Submit complete and thorough sales call log reports
• Partner with other departments to provide enhanced value and support to customer accounts
• Will be required to perform other duties as requested, directed or assigned.

• Strong product knowledge with the ability to provide recommendations and solutions.
• Excellent communication and customer service skills.
• Strong written and verbal communication skills
• Read and interpret safety rules, operational, and technical documents
• Confident & engaging public speaker
• Ability to multi-task and work in a fast-paced environment.
• MS Office Suite

• Bachelor’s Degree, 3 years’ similar experience, or a combination of school and work experience
• Minimum 1 year of experience in HVACR industry, products and services
• Comprehension of HVAC systems, installation & best practices preferred

• None

• Required to lift 35+ lbs., heavier objects with mechanical aid
• Regularly required to sit, stand, walk, bend, reach, twist, stretch, kneel, squat, push, climb, pull, and move about the facility for the entirety of the shift.

• Location of position: New Braunfels, San Antonio, Austin Area, Texas
• Background checks and drug tests required
• Possess and maintain a valid driver’s license
• Work will generally be performed in an office environment.
• May be exposed to Warehouse/Shop elements such as noise, dust, odors, fumes, and oils.
• May be required to work hours other than the regular schedule