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F2Onsite Linkedin · Posted 24d ago

Infrastructure Engineer

New York City, New York, United States

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Job Summary

The Infrastructure Engineer is a hands-on technical role responsible for supporting, maintaining, and improving Starr's enterprise infrastructure environments. This position is intended for an engineer who can contribute immediately and work directly with on-premises and cloud infrastructure technologies supporting production systems.

Core Technologies and Platforms (Hands-On Expectation)

  • Virtualization & Compute: VMware
  • Cloud Platform: Microsoft Azure (including Azure Landing Zones and DR subscriptions)
  • Disaster Recovery & Replication: Zerto & Microsoft ASR
  • Backup & Recovery: Commvault
  • IT Service Management & CMDB: ServiceNow (CMDB, ITOM aligned environments)
  • Monitoring and Alerting Platforms: Solarwinds, PagerDuty, and VMware vROPs
  • Application and Desktop Delivery Platforms: Citrix and AVD
  • Operating Systems: Windows Server
  • Data Center Environments

Key Responsibilities

  • Provide hands-on support for enterprise infrastructure platforms (VMware, Azure, storage, backup, DR)
  • Support daily operations of on-premises and cloud infrastructure environments
  • Troubleshoot and remediate infrastructure incidents in production environments
  • Assist with infrastructure upgrades, refreshes, data center activities, and modernization initiatives
  • Support disaster recovery, backup operations, and failover testing
  • Work with vendors while retaining direct technical ownership of configurations and fixes
  • Follow change, incident, and problem management processes
  • Maintain accurate asset and configuration data in ServiceNow CMDB

Required Qualifications

  • 5-8+ years of hands-on enterprise infrastructure engineering experience
  • Hands-on experience with VMware and Windows Server
  • Hands-on experience supporting Microsoft Azure or hybrid-cloud environments
  • Experience with backup, recovery, and disaster recovery platforms (Zerto, Commvault)
  • Experience troubleshooting infrastructure issues in live production environments
  • Ability to work independently and contribute immediately

Preferred Qualifications

  • Experience in financial services or regulated environments
  • Familiarity with ServiceNow CMDB and ITOM data quality practices
  • Exposure to data center migrations or refresh programs
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