Administrative Specialist - full time day shift

Administrative Specialist - Youth Services/YouthBuild

Pay Range $21.75 to $27.00 per hour

Company Overview

Community Teamwork is a private non-profit organization located in Lowell MA. We employee over 600 employees and are a catalyst for social change. We leverage our programs, our partnerships, and our collective voice to foster equity, compassion, and community engagement by creating housing, education, and economic opportunities.

Position Summary

As an Administrative Specialist in our Youth Services/YouthBuild program, you would play a pivotal role in supporting our mission by providing exceptional professional administrative support to this department. This role requires a blend of strong communication skills, good time management, and outstanding organizational and customer service skills.

Essential Functions And Responsibilities

• Provides departmental reception services, receiving and directing visitors or calls
• Prepares reports and presentations, often of a complex or confidential nature
• Supports organization of marketing materials, reception area, case management offices, and Mill You program to ensure a welcoming, inclusive and informational environment
• Organize and assist in planning meetings, events, and hosting client visits – internal/external. This includes maintaining and organizing meeting minutes and documentation
• Ensures that departmental operations comply with organizational policies and procedures. Participates in and contributes to special projects as directed by the department head.
• Receives and responds to correspondence and maintains departmental records.
• Communicates with vendors to ensure that administrative or program needs are maintained
• Serve as the liaison with CTI administrative offices and Division to ensure follow through and completion of all administrative tasks
• Collaborate with Youth Services/YouthBuild “Front Door” staff to communicate/engage needs of young adults accessing the Youth Opportunity Center
• Participate in trainings to support a youth-focused, trauma informed lens
• Participate in program meetings as required
• Performs other related duties as required
• Uphold the values of CTI – Equity, Integrity, Compassion

The duties listed above are representative of the work performed. Other related duties may be assigned.

Qualifications

• High School Diploma or equivalent education
• 5+ years of relevant work experience
• Ability to build collaborative relationships
• Excellent customer service, organizational, interpersonal, oral and written communication skills
• Ability to work well under pressure with good problem-solving and decision-making skills
• Ability to manage multiple priorities and work in a fast-paced environment with minimal supervision
• Excellent attention to detail and ability to maintain confidentiality
• Excellent teamwork skills
• Proficient Computer Skills to Include Windows, Microsoft Word, Excel, Internet, and comfort learning new software and tracking systems

Preferred Qualifications

• Bilingual skills (English/Spanish, English/Khmer, English/Portuguese)
• Associate’s Degree

Benefit Information

At Community Teamwork, our employees enjoy best-in-class benefits to support their physical, financial and emotional wellness. We offer:

• 4 Weeks of Paid Time Off - Paid Sick Leave - 12 paid holidays
• Medical, Dental, and Vision Insurance - Company Paid Life Insurance – Critical Illness Insurance-Pet Insurance
• Tuition Reimbursement - Career Advancement and Professional Development Opportunities
• 5% employer contribution to your 401K retirement account after 6 months of employment
• Great coworkers and a great mission with an outstanding Community Action offering a chance to help make a real difference in the lives of those we serve

Equal Opportunity Employer – Vets/Disabled

This is an exciting opportunity to become an integral member of an innovative team in an organization committed to excellence.