Product Excellence Manager
Indexed description
Role Profile
The Product & Pricing Center of Excellence is a key part of Eastman’s updated business operating model which, along with COEs in Marketing and Sales, have a mandate to build and elevate Eastman’s enterprise-wide commercial capability.
Sitting within the Strategy & Commercial Excellence group- the Product and Pricing COE is charged with driving enterprise-wide commercial excellence by standardizing product management and pricing practices, harmonizing key processes and metrics, partnering with businesses on high-value initiatives, and leading technology-enabled improvements with Eastman Digital Services. The COE also builds product and pricing talent through learning and development tools, methods, and competency-based capability building to strengthen performance, consistency, and long-term organizational capability.
Location: North America
Responsibilities
Product Management Best Practices
- Partner with the Product & Pricing COE LT and business partners to influence deployment and application of strategic best practices in product management within Eastman businesses.
- Serve as a subject matter resource, advising product teams in the development and alignment of product, asset and contract strategies with other commercial and business strategies.
- Implement and execute COE global and regional initiatives, supporting special projects where necessary.
- Partner with IT to identify and recommend digital solutions which improve the efficiency and effectiveness of product teams.
- Lead the development of enterprise product management capability frameworks, aligned and learning pathways that support development, engagement, and retention across product roles.
- Develop role-based learning programs which build capability in pricing concepts (foundational to advanced) and industry best practices, enabling employee development and retention.
- Lead enterprise capability assessments and translate findings into targeted actions that close identified gaps and strengthen the enterprise product management capabilities.
- Support the refinement, digitization, and standardization of the candidate assessment process in partnership with Talent Acquisition and Talent Management to improve consistency, transparency, and efficiency across hiring decisions.
- Quickly build credibility and stakeholder trust; leading cross functional teams to drive strategic initiatives
- Partner with the Product & Pricing COE LT and key business leaders to influence and implement pricing transformation initiatives through driving stakeholder engagement, change management, training, and communication.
- Collaborate and consult with Sales, Marketing, IT and other functions to develop, deliver, and support capability solutions for Product Management.
- MBA or Equivalent Degree/Diploma
- Technical qualification in Chemistry (or Engineering sciences) with a considerable number of years in a commercial function, or Executive education.
- 8-10 years of progressive experience in B2B commercial roles, including meaningful experience in chemical product management.
- Demonstrated breadth and depth of product management and pricing knowledge, including experience developing and executing effective product and contract strategies.
- Demonstrated ability to effectively lead, influence, collaborate cross‑functionally and drive change initiatives in matrixed organizations.
Eastman is committed to creating a highly engaged workforce, where everyone can contribute to their fullest potential each day.
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