Account Manager (m/f/d)

Join SUSS MicroTec KK in Yokohama as Account Manager (m/f/d): Drive business growth, manage key accounts, and develop your career in semiconductor solutions.SUSS MicroTec KK is a global technology leader in the field of semiconductor manufacturing, known for pioneering innovation and precision engineering. We foster a collaborative culture where your ideas matter and professional growth is supported at every career stage. Join us in Yokohama and help shape the technologies of tomorrow in a dynamic, supportive environment.

• Build and maintain multi-level relationships with customers, closely monitoring changes in customer organizations, business conditions, and expansion plans.
• Stay fully on top of key accounts and provide timely, comprehensive insights to internal SUSS stakeholders, including business opportunities, competitive landscape, critical technical issues, and customer escalations.
• Execute account strategies and tactics, prepare commercial proposals, and lead negotiations with customers to successfully close deals.
• In addition to maintaining recurring business, work closely with R&D and Process Integration teams to identify new opportunities at an early stage and lead cross-functional efforts to penetrate these opportunities.
• Align the SUSS product roadmap with customer process development to secure mid- to long-term business opportunities.
• Coordinate tool deliveries between SUSS and customers to meet both parties’ requirements, support new tool acceptance and sign-off, and ensure collection of final payments.
• Collaborate closely with Application and Service teams to support and resolve critical customer issues.
• Track customer expansion plans and obtain demand forecasts to regularly update CRM systems.
• When necessary, communicate with management and operations teams to reserve production slots or initiate manufacturing to meet targeted delivery schedules.

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• Four-year college degree with a minimum of five years of related professional experience. or an associate degree (AA) or equivalent university program certificate with 8–10 years of directly related experience and/or training. or an equivalent combination of education and experience.
• Strong analytical skills with the ability to assess customer needs, sales performance, and business opportunities.
• Proven experience in account management, including managing key accounts and building long-term customer relationships.
• Ability to understand customer requirements and work closely with internal stakeholders to develop solutions and drive customer satisfaction.
• Excellent communication, negotiation, and interpersonal skills, with a high level of assertiveness and ownership.
• Fluency in written and spoken English.
• Japanese-Language Proficiency Test (JLPT) Level N1.

• Your health and well-being matter: Benefit from comprehensive health promotion programs designed to support your everyday vitality.
• Grow with us: Enjoy targeted development and learning opportunities—you'll have the chance to expand your skills and celebrate successes as a team.
• Find your balance: Our modern approach to work-life balance allows you to be effective at work and recharge during your downtime, thanks to optimal flexibility and paid time off.
• Recharge and reconnect: Join a company that recognizes the value of relaxation as well as connection, offering leisure activities and team events for a rewarding work atmosphere.
• We value your contribution: SUSS MicroTec KK honours your commitment with attractive rewards and a range of meaningful company benefits that enrich your daily working life.

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