Senior Account Manager

Senior Account Manager

The Senior Account Manager plays a key role in managing client relationships and ensuring the successful delivery of projects, acting as a strategic and operational partner to both clients and internal teams. Reporting directly to the Account Director, this role supports account growth, drives day-to-day excellence, and helps translate strategic direction into effective execution.

The ideal candidate is highly organized, solution-oriented, and confident in managing client communications while coordinating cross-functional teams to deliver high-quality work.

Key Responsibilities

• Manage and grow a portfolio of client accounts under the leadership of the Account Director
• Build and maintain strong client relationships, acting as a reliable day-to-day contact
• Translate client needs and business challenges into clear project briefs and actionable plans
• Coordinate cross-functional teams (creative, strategy, production) to ensure smooth project execution
• Monitor project timelines, budgets, and deliverables to ensure high-quality output
• Support the preparation and delivery of client presentations and reports
• Identify opportunities to optimize processes and contribute to account growth
• Ensure all work aligns with client expectations and agency standards

Qualifications

• 5–7 years of experience within creative or advertising agencies
• Proven experience in account management roles
• Strong communication and client management skills
• Highly organized with the ability to manage multiple projects simultaneously
• Solution-oriented mindset with strong attention to detail
• Experience working on integrated campaigns across multiple channels
• Fluent in English, both written and spoken