Territory Manager

Location

Based either in the Calgary or Edmonton metropolitan area.

Territory

• Industry-Focus: Oil Sands & Heavy Oil.
• Corporate-Focus: Majority of time spent in downtown Calgary with End-Users and EPCs.
• Facility Locations: Occasional trips to site within the Fort McMurray area to visit key field contacts.

About Us

Our customers don't leave us - they come back repeatedly because we deliver on every promise. With our culture of urgency, flexible approach, and being trusted problem solvers, we have very low churn and high repeat business. That matters for you because your job is growing established accounts, not constantly replacing lost revenue.

We're respected throughout Alberta for both character and results. We compete on value, not price. Our engineering and compliance capabilities rival large multinationals, but we deliver that caliber of quality at competitive pricing with the speed and flexibility big companies can't match. Our Quality Management System (QMS) performance is at a 99.6% first-pass quality - exceeding world-class manufacturing definition.

We're a well-oiled machine: disciplined operations with clear processes, people-first culture, and built for the long term. This is where relationship-focused Territory Managers build careers.

The Opportunity

Own a mature, performing territory with loyal customers who choose us for a simple reason: we deliver on every promise. You'll develop quarterly sales management plans and conduct meaningful conversations with engineering, maintenance, and procurement personnel building relationships across each account.

You'll identify capital projects early and position our company for specification before RFQs are issued. When opportunities are qualified and ready, you'll hand off to our Inside Sales and Application Sales teams for technical qualification and quotation. This frees you to focus on relationship stewardship and strategic account growth.

Customers trust us because we're fast, reliable, and solve their problems – be it technical, commercial, or logistical. You build relationships with people who value what we deliver.

What the Role Involves

Navigate multi-stakeholder relationships across End-Users, EPCs, Fabricators, Integrators, Field Service Providers, Resellers, and OEMs. Influence customer specifications for Approved Manufacturer Lists (AMLs) and project bid tickets.

You own your territory strategy along with deciding account priorities, time allocation, and strategic initiatives. You execute independently with coaching "behind the scenes”. Inside Sales, Application Sales, and our Engineering Team are responsive partners; you're supported, not abandoned.

Why You’ll Love Working Here

Leadership That Invests in You: Accomplished owners and professional management with a people-first philosophy. High accountability with regular coaching and feedback. Your manager supports your growth, not micromanages.

Culture That Celebrates You: We celebrate your milestones. We have an active social committee with seasonal events. Employee engagement scores in the +95% range (measured, not claimed). You'll know what's expected of you and have the tools to do it.

Stability & Performance: Our leadership team takes a long-term view - investing in people, systems, and relationships that create lasting success. Our steady performance and customer retention reflect the trust we’ve earned and the value we deliver year after year.

Who We’re Looking For

We hire for character, behavioral traits, and core values first - they're weighted more heavily than the education and experience on your resume.

Character: You demonstrate Grit (persist through setbacks), Work Ethic (self-directed, disciplined), and Coachability (open to feedback, see coaching as growth).

Behavioral Traits: Fast-paced, outgoing, self-confident, emotionally intelligent, adaptable, and a strategic thinker.

You align with our core values:

• Excellence: Earn trust through quality. Take pride in doing things right.

• Family: Treat colleagues with integrity and respect. Share wins, learn from setbacks.

• Dedication: Show up ready to do your best. Go the extra 1.61 km.

• Drive: Compete with purpose. Celebrate when others succeed.

Nice-to-Haves:

• Some B2B sales experience, track record of growing accounts, strong relationship-building.

• Oil & gas experience, technical background, or instrumentation knowledge.

Must-Haves:

• Comfort with pro-actively engaging the customer via the phone and email.

• Class 5 driver’s license.

• Ability to travel overnight one week per month.

How to Apply & Our Interview Process

We evaluate fit first, then credentials:

Step 1: TRAITS Assessment (15 min, online) – To be considered for the role, it is a requirement to complete our behavioral assessment. Click on the link to take the assessment: https://app.traits.com/survey/abf6ea2c-e7ea-440b-a8a4-664b1844639b

Step 2: Submit your Cover Letter and Resume once you've completed the TRAITS assessment.

Step 3: Interview #1 (30-60 min, online) Situational and behavioral questions. Examples: "Tell me about building a relationship in a multi-stakeholder environment" and "How do you handle competing priorities?"

Step 4: Interview #2 (90-120 min, in-person) – Conversational interview and factory tour. Meet the team. See our operation. Determine cultural fit, mutually.

Step 5: Offer of Employment – Following interviews and reference checks, we'll extend a detailed offer.