System Analyst

Qualifications & Experience

• 3+ years of relevant professional experience required
• Hands-on experience with Jira, SharePoint, and advanced Microsoft Excel proficiency
• Experience archiving data, standardizing repositories, and maintaining strong data governance practices
• Governance and technical writing experience preferred

Core Competencies

The ideal candidate will possess strong analytical and operational judgment skills necessary to manage a high-volume exception and deviation environment while minimizing compliance and operational risk. Responsibilities require the ability to:

• Analyze intake volume, backlog size, and processing trends to effectively prioritize work and reduce SLA exposure
• Evaluate exception quality to quickly identify missing, inaccurate, or deficient information
• Apply risk-based prioritization to sequence work according to expiration risk, regulatory exposure, and downstream business impact
• Maintain strong data hygiene and validation practices to ensure records are accurate, standardized, and audit-ready
• Support both day-to-day operational activities and long-term process improvement initiatives, including data migration and repository standardization

Project & Delivery Skills

Equally important are strong delivery, organizational, and communication skills that enable consistent execution in a fast-paced environment. The candidate should demonstrate the ability to:

• Manage multiple concurrent workstreams, including BAU processing, backlog remediation, and automation or process improvement initiatives
• Track dependencies, identify blockers, and proactively drive projects forward
• Balance urgent expiring items with steady-state intake while maintaining throughput and quality standards
• Exercise strong time management and prioritization skills under pressure
• Provide clear follow-up communication and concise status reporting to stakeholders, partners, and leadership
• Maintain alignment on progress, risks, and priorities to support uninterrupted governance and approval processes