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SOFTSWISS Linkedin · Posted 22d ago

Setup Manager - Junior

Serbia

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Indexed description

Overview:

SOFTSWISS is hiring a Setup Manager - Junior to join our Game Aggregator team.

You’ll support client integrations with game providers, manage setup requests, and coordinate communication between clients and internal teams to ensure smooth onboarding and operational stability.

About Product:

The SOFTSWISS Game Aggregator is a robust API that streamlines the content aggregation process for online casinos. Our experienced team is working hard to integrate the best game vendors in one place. Our clients enjoy the security and reliability of our product. Being a part of the Game Aggregator team means constantly challenging yourself and working with industry professionals to create one of the best aggregator solutions in iGaming.

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Purpose of the role:

You’ll manage client setup and integration processes across the aggregator platform to ensure efficient onboarding and seamless connectivity with game providers. Your work will directly impact client launch timelines, operational quality, and overall customer experience.

Key responsibilities:

  • Connect clients to the aggregator platform and coordinate integrations with game providers
  • Provide full support for client setup requests and technical onboarding activities
  • Work with technical and operational documentation to maintain accurate project records
  • Manage tasks, updates, and communication using Jira, Confluence, Gmail, and GitLab
  • Collaborate with technical and business teams to resolve client issues and setup-related requests
  • Monitor setup progress and ensure timely completion of integration activities

Required Experience:

  • English proficiency at B1 level or higher
  • Russian language skills at B1 level or higher
  • Experience in iGaming, technical support, or a similar operational role
  • Experience working with Jira, Confluence, Gmail, and GitLab

Our Benefits:

  • Full-time remote work opportunities and flexible working hours
  • Private insurance
  • Additional 1 Day Off per calendar year
  • Sports benefit
  • Comprehensive Mental Health Programme
  • Free online English lessons with a native speaker
  • Generous referral program
  • Training, internal workshops, and participation in international professional conferences and corporate events.
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