ANALYST II JC-518619

At the California Department of Public Health (CDPH), equity, diversity, and inclusion are at the core of our mission to advance the health and well-being of California’s diverse people and communities. We are genuinely and strongly committed to cultivating and preserving a culture of inclusion and connectedness where we can grow and learn together with a diverse team of employees. In recruiting for team members, we welcome the unique contributions that you can bring to us and the work we do.

The California Department of Public Health (CDPH) is committed to effectively delivering essential Public Health services through strong and effective Partnerships. CDPH strives to be a learning, healing, and impactful organization, with the Program Support Division (PSD) providing Program assistance to the Department in that mission.

The PSD is in downtown Sacramento in the East End Complex within a mile of the Golden 1 Center, SAFE Credit Union Performing Arts Center, and the State Capitol. Additionally, there are a half dozen coffee shops and multiple Michelin recognized restaurants within a 10-minute walk (less if you utilize CDPH's Bikeshare Program).

CDPH is an E-Verify Employer

The salary information listed on this advertisement may not reflect recent salary increases from salary adjustments or changes in the fiscal year.

Department Website: https://www.cdph.ca.gov

Job Description And Duties

This position supports CDPH’s mission and strategic plan by delivering reliable and efficient telecom services statewide, with a primary focus on wireless device management. The incumbent provides technical support services to over 3,800 CDPH staff, located across California, ensuring telecom infrastructure aligns with operational and administration mandates. The Analyst II is independently responsible for managing wireless devices—including activations, upgrades, suspensions, replacements, troubleshooting, and usage tracking—to ensure accurate inventory and uninterrupted program operations. The Analyst II also supports wired telecom needs during office moves, including coordinating Voice over Internet Protocol (VoIP) installations, call routing setups, and service repairs. Additional duties include working with vendors and program staff on service requests, maintaining telecom databases and SharePoint resources, processing specialized service orders, and resolving issues to keep statewide communications running smoothly to support uninterrupted program operations.

The incumbent works under the direction of the Supervisor I of the Telecom Unit.

In July 2025, the State of California implemented the Personal Leave Program (PLP) 2025. This program temporarily reduces employees’ monthly base pay in exchange for paid leave credits. This position is subject to PLP 2025 and will have a monthly base pay reduction of 3% in exchange for 5 hours of leave credits through June 2027. The salary ranges shown on this job posting do not reflect the salary reduction.

TELEWORK INFORMATION :

This position may be eligible for telework. The amount of telework permitted is at the discretion of the Department and is subject to change, consistent with CDPH’s Telework Program. All employees who telework are required to be California residents in accordance with Government Code 14200. Candidates who reside outside of the state of California may be interviewed; however, the selected candidate must have a primary residency in the state of California prior to appointment (and continue to maintain California residency) as a condition of employment. Failure to meet this requirement may result in the job offer being rescinded.

Travel may be required for this position. Reimbursement for travel takes into consideration an employee’s designated headquarters, as reflected in the duty statement, and is subject to regulations and bargaining unit contract provisions. All commute expenses to the designated headquarters office will be the responsibility of the selected candidate.

The headquarters office location for this posit ion is identified in the attached duty statement.

Please let us know how you heard about our position by taking this brief survey :

https://www.surveymonkey.com/r/CDPHRecruitmet

Final Filing Date: 6/1/2026

Position Details

Job Code #: JC-518619

Position #(s): 580-130-5393-709

Working Title: Telecom Analyst

Classification: ANALYST II $6,031.00 - $7,547.00 A

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions: 1

Work Location: Sacramento County

Telework:

Hybrid

Job Type: Permanent, Full Time

Should you have any questions regarding the application process, our Recruitment Team is ready to help you at [email protected] or (916) 445-0983.