Supervisor Logistics Support, Retail

Position Overview

We are seeking a dedicated and driven Supervisor of Logistics Support to manage the overall daily operation of assigned store(s) to ensure cost-effective and quality store/field operations. In this role you will schedule, train, and oversee employees to provide customer service to meet sales goals. The Supervisor of Logistics Support manages sales promotions, inventory control, stock layout and display, expenditures and budget maintenance, and control of physical inventories to meet sales and earnings objectives. You will oversee online order systems and development of promotions. This position reports to the Manager of Operations Florida Sea Base.

Responsibilities

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

• Schedules, trains, and oversees employees to provide customer service to meet sales goals.
• Creates and receives orders into the POS system using current policies and procedures. Safeguards cash and inventory using current policies and procedures.
• Opens and closes the store in accordance with prescribed policies and procedures. Operates the store within budgeted guidelines to meet profit goals. Completes all prescribed paperwork and reports in a timely and accurate manner.
• Identify current product mix to support all aspects of program.
• Manages online order systems and store website. Develops marketing and promotions for in the store and online.
• Performs other job-related duties as assigned.

Competencies

• Knowledge of: Retail operations, including customer service, inventory management, merchandising, scheduling, and cash handling; safety and security protocols; budgeting and financial management; digital and print marketing methods and strategies; retail point-of-service and store management technology.
• Skill in: Planning, development, and execution of successful retail marketing plan and store management; managing multiple tasks, deadlines, and priorities; building relationships with team members, resolving conflict, and providing effective feedback; critical thinking and problem-solving; handling unexpected situations and challenges; organization and management of multiple tasks, deadlines, and priorities; verbal and written communication skills essential for interacting with customers, employees, and other stakeholders.
• Ability to: Motivate and coach team members to achieve their full potential and sales goals; delegate tasks effectively and empower team members; make sound decisions quickly and efficiently; adapt to change and new situations in a fast-paced retail environment; analyze retail data to make informed decisions regarding inventory, marketing, and budget.

Qualifications

• Three (3) years of experience in a supervisory role within food services, retail, or conference management, ideally in a high-volume and/or outdoor setting.
• Must pass a criminal history background check.

Preference

• Some advanced level education preferred.
• Payment Card Industry Data Security Standard (PCI DSS) Training preferred.