Account Manager – Marketing

At Bespoken, we’re obsessed with digging. Finding the right question that unlocks the right answer. We’re commercially curious, and we’re always looking for smarter ways to create value and help clients make confident decisions.

We combine smart storytelling with evidence‑based thinking to cut through the noise and get to what’s really going on. We partner with purpose‑led brands and member‑based organisations to deliver meaningful, measurable marketing campaigns across a mix of sectors.

Recent work includes LGAQ, Australian Pineapples, Bowel Cancer Australia, Transport Professionals Association and Cancer Council Queensland.

Our clients excel at what they do. We get to help them see, tell, create and build more.

Now, we’re looking for an Account Manager – Marketing to lead day‑to‑day delivery across key client accounts, steer workflow across a multidisciplinary team, and bring calm, confident client leadership to every brief.

This person enjoys variety and responsibility, and they’re comfortable guiding leaders through complex decisions – helping them clarify their goals, shape their narratives and choose the best path to achieve meaningful outcomes.

The best part is they’ll get to do this work in a supportive, engaged environment, alongside clients who genuinely value strategic guidance and see marketing as a critical business function.

About the role

As an Account Manager at Bespoken, you’ll be the primary day‑to‑day lead for a portfolio of marketing clients. You’ll translate strategic objectives into clear, practical plans and manage delivery across campaigns, content, digital and integrated programs.

This is a hands‑on role for someone with strong judgement, commercial awareness and a genuine love of the marketing mix — from briefing and creative development through to delivery and reporting.

You’ll work closely with senior leadership and specialist teams across marketing, communications and engagement, ensuring work is delivered on brief, on budget and to a high standard.

You’ll work with everyone from innovative scale‑ups to established industry leaders, helping them clarify their messages, strengthen their reputation and connect with the right audiences.

Our clients are doing impactful, exciting work that matters. We get to play a significant role in helping them continue doing great things in the world.

This is a full-time, hybrid role based in our Brisbane CBD office (3 days in the office, 2 days WFH).

What you’ll be doing

As Account Manager – Marketing, your responsibilities will include:

· Acting as the lead day‑to‑day contact for marketing clients

· Building trusted, long‑term client relationships through clear communication and strong strategic thinking

· Translating client objectives into well‑considered briefs for internal teams and external suppliers

· Managing multiple projects concurrently across campaigns, branding, content and digital delivery

· Coordinating workflow across marketing, social media and communications teams

· Leading internal reviews to ensure work is strategically sound and execution‑ready

· Managing scopes, timelines, budgets and invoicing with confidence and care

· Providing input into creative direction, including copywriting, design and content strategy

· Supporting senior leadership with pitches, proposals and new business initiatives.

About you

You’re commercially minded, organised and calm under pressure. You enjoy variety and responsibility, and you’re comfortable balancing strategic thinking with hands‑on delivery. You will bring:

· 6+ years’ experience in an agency or in-house marketing role

· Strong understanding of integrated marketing, including brand, content, digital and campaign delivery

· Proven experience managing marketing accounts and senior client relationships

· Confidence leading client meetings, presentations and discussions

· Strong project and workflow management skills

· Excellent written and verbal communication skills

· High attention to detail across briefing, proofing and quality control

· Sound commercial awareness, including scope and budget management

· A collaborative, solutions‑oriented mindset and good creative judgment

· A tertiary qualification in marketing, communications or a related discipline, or equivalent experience.

Bonus points if you have a passion for marketing trends and keeping your finger on the pulse of the forever evolving industry landscape.

Life at Bespoken

Our culture is:

• Supportive and flexible
• Collaborative and low‑ego
• Focused on learning, not posturing.

Professional development is built into how we work. This includes monthly Lunch and Learn sessions, fortnightly creative brainstorming sessions, bi-monthly team events, an individual professional development budget, an annual conference, and the space to shape your career as it evolves. We also offer transparent and generous incentives.

Our Brisbane city office doubles as a satellite gallery for talented Brisbane artists, hosts a Book Exchange and adores clever puns. You’ll be part of a smart, curious team with a disproportionate passion for the office chocolate bowl (or, for the virtuous among us, the fruit bowl).

About us

Bespoken is an integrated marketing, communications and engagement agency based in Brisbane.

We help organisations navigate complexity, build trust and deliver bankable strategies that work. Our work sits at the intersection of strategy, creativity and evidence, supporting clients across sectors including peak industry associations, agribusiness, renewables, circular economy, construction, development, hospitality, recruitment and HR, technology and not‑for‑profits. No two briefs are the same, and we see that as a strength.

Everything we do comes back to stories: how they are shaped, shared and amplified to reach the people who matter most.

To apply

Please send us your CV and a short cover letter telling us:

• Why this role makes sense for you, and why we should meet you
• How you take your coffee, or your beverage of choice.

To learn more about us, visit bespokenagency.com.au. If you’d prefer a conversation first, you’re welcome to call our Group Account Director of marketing for a chat.