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Yusen Logistics Linkedin · Posted 29d ago

Warehouse Manager - M/F

Milan, Milan, Italy

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Indexed description

Are you a hands-on leader with a passion for operational excellence and team development?


Join us as a Warehouse Manager and take the lead in a fast-paced, multi-client logistics environment where performance and customer satisfaction are at the heart of everything we do.

You will work closely with the Warehouse Coordinator and Account Specialists to lead a team of around 60 operators, driving efficiency, service quality, and continuous improvement across all warehouse activities.

Your role will be key in shaping a high-performing, collaborative, and safety-driven culture, while ensuring outstanding service delivery to our clients.


Your Mission

As Warehouse Manager, you ensure the efficient, safe, and timely execution of all warehouse operations.

You act as a central link between Division Management and operational teams, translating strategy into operational excellence on the ground.


Key Responsibilities

Operational & Financial Performance


Drive profitability and ensure alignment with budget targets

Optimize operational flows, workforce planning, and equipment usage

Monitor and analyze KPIs (productivity, accuracy, lead time, service level)


Customer Excellence


Build strong relationships with clients and ensure high satisfaction levels

Act as a key contact for operational alignment (volumes, priorities, performance)

Support contract renewals and participate in business development initiatives

Manage SLAs, reporting, and performance reviews with customers


Team Leadership & Culture


Lead, motivate, and develop a team of ~60 employees

Foster a collaborative, accountable, and performance-driven environment

Promote continuous learning and professional development

Ensure a strong health & safety culture


Continuous Improvement & Projects


Contribute to Lean initiatives (5S, process optimization, automation, digitalization)

Support new project implementations and operational changes

Drive innovation to improve efficiency and service quality



About You

Experience & Education


Degree in logistics, management, or a related field

Minimum 5 years of experience in a similar leadership role, ideally in a multi-client warehouse environment


Technical Skills


Strong understanding of warehouse operations and WMS

Solid analytical skills (Excel, Power BI or similar tools)

Knowledge of KPIs, cost control, and performance management


Soft Skills


Inspiring leader with excellent people management skills

Customer-focused and results-driven mindset

Strong communication and organizational abilities

Ability to handle pressure and solve complex problems

Fluent English required (spoken and written)



Why Join Us?


Join a dynamic and international logistics environment

Take ownership of impactful operations and strategic projects

Be part of a company that values innovation, safety, and continuous improvement

Grow your career in a people-focused and performance-driven culture

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