Technology Director
Indexed description
The primary purpose of this role is to lead business technology conversations with clients, understand their business objectives and current IT environments, and translate those inputs into clear roadmaps, recommendations, and actionable next steps. This role is frequently brought into client conversations by Outside Sales and Account Management when technology challenges require thoughtful solutioning, prioritization, or executive level explanation.
In addition, this role may act as the primary delivery resource for select paid consulting and recurring advisory engagements, such as IT audits, assessments, findings & recommendations work, and fractional CIO or fractional IT Director services.
Key Responsibilities
Sales & Account Team Collaboration
- Partner closely with Outside Sales and Account Management, joining client conversations where solution leadership and strategic context are required.
- Support opportunity development by shaping solution direction and building confidence in Aldridge’s recommended approach.
- Help clients understand why change is needed and how Aldridge can help deliver it.
- Represent Aldridge in person with professionalism and credibility, establishing trust and foundational understanding with client organizations.
- Engage directly with business owners, executives, and senior leaders to understand organizational goals, constraints, risks, and growth initiatives.
- Establish a clear understanding of clients’ current IT environments at a conceptual and practical level, sufficient to guide strategic decision making.
- Serve as a trusted business technology advisor, framing technology discussions in terms of outcomes, tradeoffs, risk, and value.
- Develop technology roadmaps that align IT initiatives to client business objectives, sequencing improvements responsibly and realistically.
- Collaborate with Professional Services and Managed Services teams to ensure recommendations are practical, supportable, and executable, even when this role is not responsible for implementation.
- Produce client ready roadmap summaries and presentations for executive and leadership audiences.
- Clearly articulate technology options, implications, and recommendations to executive and semi technical audiences.
- Help clients move from uncertainty to decision readiness through structured conversations and clear guidance.
- Define project scopes of work (SOWs) for approved initiatives, enabling confident client approval and transition to delivery teams.
- Serve as the primary delivery owner for select paid consulting engagements, including:
- IT audits and environment assessments
- Risk, gap, and maturity evaluations
- Findings & Recommendations reports
- Deliver recurring advisory engagements, such as fractional CIO or fractional IT Director roles, providing ongoing strategic guidance to client leadership.
- Plan, execute, and present consulting engagements with clear scope, structure, and executive ready outputs.
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